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Scott Chisholm

๐Ÿ‘ค Speaker
169 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

And then just cold outreach, sort of the tried and true sales.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

We have a big inside sales team.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

We're experimenting with sort of hybrid field sales as we move up market, but we're 99% inside.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

And I'd say marketing covers about, say, 60% of the floor.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

The other 40% is just cold outreach, calling up different organizations that we think would be a fit.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

We're about 220 folks.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

The makeup of that is about 45% sales, about

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

35 to 40% dev and then everyone else's is the rest.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

We are, yeah.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

And we started with almost zero paid spend and we started to ramp that up.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

And the strategy is interesting because we find that less people will just click on an ad and just go right into a trial or something like that.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

So we've really had to be methodical about how we track attribution across all the content.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

We just implemented a tool called Full Circle, which has been really awesome for illuminating how people digest and read our content, not only one contact, but across multiple contacts within an account or an organization.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

So at one point, for one of these larger organizations, we actually realized that 41 unique people were reading our content at one time.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

We never really had the visibility to see that.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

Yeah.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

And it all started with a paid ad.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

So circling back to what you said, we could

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

way, it was hard for us to see what happened after that.

SaaS Interviews with CEOs, Startups, Founders
917 SaaS: How To Help Non-Profits and Build $12m ARR Company

Did they come back?