Scott Maynard

So, we've got a great representation of service and that's where that partnership with Volvo comes into play.

You can take the Fossard or pretty much any Volvo service department and they'll know exactly what to do with the car so that it's well supported because we do value that five-year journey.

The worst thing we could do is sell everyone in Australia one car.

We need to be able to do this

on a model that allows uh well that encourages people to refer their friends to come back to us again so it's a relationship that we need to build and because we're five years young and uh we still have a um a containable um customer base we can get quite personal with every one of our customers which is which is really lovely

Yes.

So, you can jump online right now.

You can spec up a Polestar, hit buy, put down your money and you'll own a car.

It's still possible to do it that way if the overwhelming preference of a purchaser is to do it semi-remotely.

However,

The vast majority of our customers will come and visit one of our centres and speak with our teams, go through the product and drive it and see it in a space.

And no matter how it's purchased, we will still do a proper handover experience in, again, a very carefully set up handover space, which is nice and quiet.

We can step the customers through the product and make sure that they leave with a full understanding of it.

So we can offer both, but it's got to be personal.

Yeah, well, there's a bit to come.

So we, our global CEO, Michael Loeschler, made a fairly strategic announcement a couple of months ago, or it wasn't even that ago now, recently, and he spoke about an updated version of Polestar 4.

We'll get to keep the coupe that currently is our best-selling car.

There'll be a new variant of that, a vehicle that's perhaps a bit more practical, perhaps a little bit more styled on a wagon or an SUV style of vehicle.

We're looking forward to bringing that to market.

That will come hopefully at the end of this year.