Seymour Arasalov

So, I mean, I can take $800 times $250 a month.

That equals $200,000 a month.

We're at about $60,000 a month, right?

Yes.

So right now we offer a lot of free trials as well.

And then not all of them, not all of the 800 customers are paying actually to us.

Right now there are, we also offer one free account so that they can start.

How many of 800 are paying customers?

About 30%, 35% of them are right now paying customers.

Okay.

So call that like 300 ish are paying customers.

You have 800 users.

What converts someone from a free user to a paid usually?

In the beginning, we were actually doing seed-based pricing, but this year we switched to volume-based pricing.

And when they hit the certain volume of 10,000 messages, just like Slack, they need to convert.

Otherwise, they will not have the previous messages or the message history.

So many companies either will stay within 10,000 or convert with us.

We also introduced revenue per message, revenue per conversation.

So we offer free chatbot and free unified inbox.

The moment chatbot closes a ticket or an agent closes a ticket using our solution, we charge them $0.10 per conversation.