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Shane Parrish

๐Ÿ‘ค Speaker
15908 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

Here's how it went.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

They'd walk into a restaurant and ask the chef to peel, cut, and cook fresh potatoes right in front of them.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

Then they'd weigh the raw material, factor in the cooking oil, and calculate a true cost per serving.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

including the labor.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

Next, they'd prepare frozen fries and invite the chef to taste them side by side.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

When you accounted for waste, prep, time, and wages, frozen fries were actually cheaper, and the quality was consistent year-round, unlike fresh potatoes, which degraded after months in storage.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

It was a beautiful piece of selling because it didn't argue, it demonstrated.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

The chef did the math himself and arrived at Harrison's conclusion.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

They started locally, knocking on every door they could find.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

In Harrison's words, we went from restaurant to restaurant, from cafe to cafe, and hotel to hotel being thrown out mostly.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

To save money, they stayed in cheap motels.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

By evening, their clothes reeked of frying oil.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

Dry cleaning was out of the question because it was too expensive, so they hung their suits out the motel windows to air them overnight.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

Even while scrambling, Harrison never cut a corner on integrity.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

Here's one story that tells you who he was.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

A McCain Foods marketing employee heard through the grapevine that Coca-Cola was planning to introduce a mixture of five citrus juices that had already succeeded in the U.S.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

market.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

So he registered the trademark five alive in Canada before Coca-Cola could.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

Several months later, the president of Coca-Cola contacted McCain Foods to purchase it.

The Knowledge Project
[Outliers] Harrison McCain: How to Create Demand for Something Nobody Wants

When the issue was raised with Harrison, his response was immediate.