Shane Parrish

Good people are a company's most important asset.

People are more important than the plan.

Number three, and this one is my personal favorite.

It's the invisible sign.

Everyone has an invisible sign hanging from their neck saying, make me feel important.

Never forget this message when you're working with people.

Number four, praise people to success.

Each of us craves recognition.

Let people know you appreciate their performance and they'll respond by doing even better.

Recognition is the most powerful of all motivating techniques.

Number five, the art of listening.

Good leaders are good listeners.

God gave us two ears and only one mouth, so we should listen twice as much as we speak.

When you listen, the benefit is twofold.

You receive necessary information and you make the other person feel important.

Number six, sandwich every bit of criticism between two heavy layers of praise.

Sometimes it's necessary to let somebody know you're unhappy with their performance, but direct your criticism at the act and not the person.

Criticize effectively in a positive way so you don't destroy morale.

Number seven, and this is probably my second favorite or even tied with my favorite.

So let's know this one.