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Shannon Miles

๐Ÿ‘ค Speaker
67 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

I mean, we know our pricing model and it's based on the size of the organization.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

So we partner with people who have the amount of capacity needed to serve clients of that size.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

So we take into account, like if somebody just wants to work about 20 hours a week, we're going to match them accordingly so that it meets their needs.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

If they have more capacity, then we give them larger clients.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

So...

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

It's a constant push and pull to make sure that you have a deep bench of qualified resources that are ready at the launch, you know, to take on a client.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

We never want a client waiting a long time to get started because they've come to us for a need.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

So, yeah, it's it's.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

It's high touch, but we found that that adds to long-term relationships and it shows up in our duration.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Yeah, LastPass is a go-to recommendation for sure.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Yeah, because it can be, especially if you've got, you know, five clients.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

you know, keeping up with all of that.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

So that's our recommended password management system.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

That's exactly right.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

And you know, we even encourage them to be proactive.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Like if they're overseeing an engagement and the client's just, I'm happy, it's fine.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

It's good.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

That's not what we're going for.