Sheila Dillon

So we start discussing how we can do it.

What's in it?

Do you want to taste the chocolate or the strawberry?

Well, I'll taste this.

I've been given the chocolate, so I'll taste the chocolate.

Well, it does taste like chocolate.

And it's not too sweet.

Yeah, and it tastes fresh.

We did the audit and we discovered that a lot, it is more than half of these drinks, the initial ones, that were not taken from the patient.

95% to 98%.

I mean, that's a huge change.

Yeah.

And this wouldn't have been possible if it was not for the cooperation between the three of us and especially Frank that then he found a way to have the mixers and that allowed the ward staff to prepare them there and then fresh in the morning.

I think we are one of the few, if not the only hospital, but to my knowledge we are one of the few that we managed to nail this issue because now we know that we have a product that people will take.

We are just entering the chapel and quiet room.

Everyone is welcome.

And I think we're coming to see the head of chaplaincy, Sarah Crane.

All right to come in?

Hello, Sarah.

I'm Sheila Dillon.