Simon Kingston

Well, yeah, he sounds like he's got a lot in common in terms of character and genital tendencies with Tibby. Indeed. But it does make you slightly doubt the science behind selective breeding. But that is not the purpose of this podcast. Lisa, as we mentioned, you became CEO at Pets at Home in 2022. But prior to that, you'd had this very interesting career at Telewest and at Sky UK.

So can you talk a little bit about the sort of the journey to your current leadership role and what in the end it was that caused you to make that move into the whole pet care area?

So can you talk a little bit about the sort of the journey to your current leadership role and what in the end it was that caused you to make that move into the whole pet care area?

So can you talk a little bit about the sort of the journey to your current leadership role and what in the end it was that caused you to make that move into the whole pet care area?

And when it came, I mean, how logical or different did that sort of transition to the CEO role feel? Because you've been running a big, big business, as you say. I mean,

And when it came, I mean, how logical or different did that sort of transition to the CEO role feel? Because you've been running a big, big business, as you say. I mean,

And when it came, I mean, how logical or different did that sort of transition to the CEO role feel? Because you've been running a big, big business, as you say. I mean,

We'll be right back with Lisa McGowan. But first, let's hear from Hetty Pye, leadership advisor and co-founder of RRA Artemis, a movement designed to accelerate the development of women from the world's most influential organizations into the CEO seat. Hetty will discuss our latest research on the media's representation of women CEOs.

We'll be right back with Lisa McGowan. But first, let's hear from Hetty Pye, leadership advisor and co-founder of RRA Artemis, a movement designed to accelerate the development of women from the world's most influential organizations into the CEO seat. Hetty will discuss our latest research on the media's representation of women CEOs.

We'll be right back with Lisa McGowan. But first, let's hear from Hetty Pye, leadership advisor and co-founder of RRA Artemis, a movement designed to accelerate the development of women from the world's most influential organizations into the CEO seat. Hetty will discuss our latest research on the media's representation of women CEOs.

Now back to our conversation with Lisa. Lisa, thinking of the context in which you arrived as CEO at Pets at Home, like lots of retail businesses, there'd been a boom during the pandemic. You arrived after it, but no doubt at this point where in the UK, like everywhere else, there'd been a boom and then there was a cost of living crisis.

Now back to our conversation with Lisa. Lisa, thinking of the context in which you arrived as CEO at Pets at Home, like lots of retail businesses, there'd been a boom during the pandemic. You arrived after it, but no doubt at this point where in the UK, like everywhere else, there'd been a boom and then there was a cost of living crisis.

Now back to our conversation with Lisa. Lisa, thinking of the context in which you arrived as CEO at Pets at Home, like lots of retail businesses, there'd been a boom during the pandemic. You arrived after it, but no doubt at this point where in the UK, like everywhere else, there'd been a boom and then there was a cost of living crisis.

Just as we get through the pandemic, suddenly there's a contraction in people's sense of what they're uh incomes really were and what their discretionary spend was going to look like how was that for you as as you know a first-time ceo coming into a business that's been through that how did that expansion and then potential contraction play out at pets at home

Just as we get through the pandemic, suddenly there's a contraction in people's sense of what they're uh incomes really were and what their discretionary spend was going to look like how was that for you as as you know a first-time ceo coming into a business that's been through that how did that expansion and then potential contraction play out at pets at home

Just as we get through the pandemic, suddenly there's a contraction in people's sense of what they're uh incomes really were and what their discretionary spend was going to look like how was that for you as as you know a first-time ceo coming into a business that's been through that how did that expansion and then potential contraction play out at pets at home

And what for you were the kind of signs that you were getting close to overbalancing in one direction or another? What did you develop as your kind of way of gauging that you were still on the tightrope?

And what for you were the kind of signs that you were getting close to overbalancing in one direction or another? What did you develop as your kind of way of gauging that you were still on the tightrope?

And what for you were the kind of signs that you were getting close to overbalancing in one direction or another? What did you develop as your kind of way of gauging that you were still on the tightrope?

And there must have been, I mean, in that post-pandemic period, I mean, it was a sort of perennial headline, the number of pets that had been bought during the pandemic who were being neglected or abandoned. I mean, your people must have been encountering some of that and must in a way have been the front line for some of that.