Simon Sinek

Sorry with an excuse like, sorry, but you know what that's, you know, it's like what's going on. No. And the analogy I give is if you're in the airport with your wheelie bag heading to the gate, you accidentally run over someone's foot. You're going to turn around to them and you're going to be like, I'm so sorry. Why? Because it's your wheelie bag. Clearly, you didn't do it on purpose. Right.

Sorry with an excuse like, sorry, but you know what that's, you know, it's like what's going on. No. And the analogy I give is if you're in the airport with your wheelie bag heading to the gate, you accidentally run over someone's foot. You're going to turn around to them and you're going to be like, I'm so sorry. Why? Because it's your wheelie bag. Clearly, you didn't do it on purpose. Right.

But it's your wheelie bag. Now, can you imagine if you ran over someone's foot and you just stood there and they look at you and go, you ran over my foot and you say, I didn't do it on purpose. A fight would ensue. Right. And so all we're saying is, is that your words and your actions are the wheelie bag. It's okay if you didn't intend it. It happened.

But it's your wheelie bag. Now, can you imagine if you ran over someone's foot and you just stood there and they look at you and go, you ran over my foot and you say, I didn't do it on purpose. A fight would ensue. Right. And so all we're saying is, is that your words and your actions are the wheelie bag. It's okay if you didn't intend it. It happened.

But it's your wheelie bag. Now, can you imagine if you ran over someone's foot and you just stood there and they look at you and go, you ran over my foot and you say, I didn't do it on purpose. A fight would ensue. Right. And so all we're saying is, is that your words and your actions are the wheelie bag. It's okay if you didn't intend it. It happened.

And so you have to take accountability for your words and your actions, even if you didn't intend it. That's just called, you know, sort of normal functioning society. Just like you would immediately apologize for your wheelie bag, you immediately have to apologize for your words and actions if they cause someone discomfort or pain.

And so you have to take accountability for your words and your actions, even if you didn't intend it. That's just called, you know, sort of normal functioning society. Just like you would immediately apologize for your wheelie bag, you immediately have to apologize for your words and actions if they cause someone discomfort or pain.

And so you have to take accountability for your words and your actions, even if you didn't intend it. That's just called, you know, sort of normal functioning society. Just like you would immediately apologize for your wheelie bag, you immediately have to apologize for your words and actions if they cause someone discomfort or pain.

And it's so common, right? People like, you know, when people like, why didn't you apologize? Like, well, I didn't mean to do it. I understand that, but you still did it.

And it's so common, right? People like, you know, when people like, why didn't you apologize? Like, well, I didn't mean to do it. I understand that, but you still did it.

And it's so common, right? People like, you know, when people like, why didn't you apologize? Like, well, I didn't mean to do it. I understand that, but you still did it.

So follow through is about expectations, right?

So follow through is about expectations, right?

So follow through is about expectations, right?

So we set expectations and are we fulfilling those expectations? Yes. and follow through the ability to fulfill the expectations that you set are some of the steps that you take to build trust. Also being clear about when you can't follow through. So the thing that I struggle with the most my personal life and my professional life, which is I'm trying to make it work for everybody.

So we set expectations and are we fulfilling those expectations? Yes. and follow through the ability to fulfill the expectations that you set are some of the steps that you take to build trust. Also being clear about when you can't follow through. So the thing that I struggle with the most my personal life and my professional life, which is I'm trying to make it work for everybody.

So we set expectations and are we fulfilling those expectations? Yes. and follow through the ability to fulfill the expectations that you set are some of the steps that you take to build trust. Also being clear about when you can't follow through. So the thing that I struggle with the most my personal life and my professional life, which is I'm trying to make it work for everybody.

So five friends say to me, are you free on Saturday? I don't want to say no to anybody. So I make five plans. You're from nine to 11. You're from 1130, right? And of course, that's not how it works. I end up running late. There ends up being traffic. I end up missing one. I end up pushing the others. And now I've got three pissed off people, right? In other words, my follow through suck there.

So five friends say to me, are you free on Saturday? I don't want to say no to anybody. So I make five plans. You're from nine to 11. You're from 1130, right? And of course, that's not how it works. I end up running late. There ends up being traffic. I end up missing one. I end up pushing the others. And now I've got three pissed off people, right? In other words, my follow through suck there.

So five friends say to me, are you free on Saturday? I don't want to say no to anybody. So I make five plans. You're from nine to 11. You're from 1130, right? And of course, that's not how it works. I end up running late. There ends up being traffic. I end up missing one. I end up pushing the others. And now I've got three pissed off people, right? In other words, my follow through suck there.