Sindre Haaland
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Podcast Appearances
And upsell is not really a big portion of that number yet, but it's growing.
I'll, uh, if you look only on, on the contraction side.
Sure.
Um, well, you know, hard to say it.
I, I don't know if I fully follow you on this one because, um, Net dollar retention is calculated by taking contraction and adding back expansion.
No, I don't have that in front of me right now.
What we use to follow on our side is actual net retention.
How do you calculate net?
So the way we do it is at least we look at the dollar amount.
So to your point, there is a contraction and there's an expansion.
So in the seats, since we from the past days had some contracts that went month to month,
we could actually get like variation on a month to month basis.
So that makes it a bit more complicated, but that means that companies could scale down and scale up.
And we actually had like a fluctuation there.
So the number of seats is like the biggest portion of our net retention number right now.
And then the last part is the upselling.
So when you look at what an account pays going into a quarter and what they pay going out of quarter, that also has a portion in that net retention.
I don't have the percentage numbers from Promi right now because of that legacy, we kind of have it on sub-annual contracts and annual contracts.
So the dashboard to combine them hasn't been built yet.
So I only have like the numbers, the actual numbers, which was data analysts and the team kind of dug out.