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Spencer

๐Ÿ‘ค Speaker
505 total appearances

Appearances Over Time

Podcast Appearances

The Planet Reigate Podcast
40: The Reigate Summer Festival weekend and a look ahead to 10k day... and more

And to have something where all ages can come into the town, Visitors from anywhere can come in and see some exciting entertainment, listen to some music or hear a recital or watch a film and find venues really that they didn't know existed. Really looking forward to it.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

You know what?

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

It's actually sort of an interesting story.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

We've gone on, as a lot of startups do, we've gone on a few different, I don't even want to say pivots, but tangents.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

And so actually, in December 2016, we had raised 100 โ€“ or I should say we hadn't raised 100, but we were bootstrapped of money that I just actually had from saving, selling some old PandaDoc stock, etc.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

But we continued to grow slowly in the beginning months of January, February, March, etc.,

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

But then we found that clients really wanted help by having phone calls made on their behalf as well as part of what we were doing.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

So we decided to do a beta with that.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

And at that point, we had one client that was using it.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

We started to then test the waters to see if it would be interesting about mid of last year.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

And that sort of spiked for us.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

And so we ended up selling our product with us doing what we called at that time cliently calls, making client calls for the leads that we were sourcing.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

using our system for the rest for email, video message, et cetera.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

And we almost had too much success.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

It took us all the way to about an MRR of about 65 to 70K by the early part of 2018.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

But at the same time, it took us off of our core focus, which was really our SaaS application and finding

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

other interesting ways at scale to help our clients find leads and engage prospects.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

That was the SaaS plus professional services.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

And a lot of it was on the professional services.

SaaS Interviews with CEOs, Startups, Founders
1333 Dealing With Professional Services Temptations with Cliently CEO

So essentially, we were completely using our application on the back end for our clients and doing calls for them.