Stacy Sherman
👤 PersonAppearances Over Time
Podcast Appearances
But really live by what it means and use it not for punishment, but for how do we make it better so that people aren't detractors, people aren't sitting in the passives waiting to make a decision, but they're promoters, they're advocates, they're champions, and they actually take the action to go recommend. Mm-hmm.
Wait, so bring the men don't care about onboarding?
Wait, so bring the men don't care about onboarding?
Wait, so bring the men don't care about onboarding?
Yeah.
Yeah.
Yeah.
Yeah, I think it's the number that's shared and both ends. And when you're bringing people together to design the customer experience from the employee perspective who knows the customer while also validating it with real customers, when they understand That how their role affects how the sales team affects the next one in line and vice versa. There can be empathy for each other. Yeah.
Yeah, I think it's the number that's shared and both ends. And when you're bringing people together to design the customer experience from the employee perspective who knows the customer while also validating it with real customers, when they understand That how their role affects how the sales team affects the next one in line and vice versa. There can be empathy for each other. Yeah.
Yeah, I think it's the number that's shared and both ends. And when you're bringing people together to design the customer experience from the employee perspective who knows the customer while also validating it with real customers, when they understand That how their role affects how the sales team affects the next one in line and vice versa. There can be empathy for each other. Yeah.
right, and friendship and bond. And therefore, what do you do when that happens? You're generous and caring and look at it as we, not my bonus, our bonus. Yes, totally.
right, and friendship and bond. And therefore, what do you do when that happens? You're generous and caring and look at it as we, not my bonus, our bonus. Yes, totally.
right, and friendship and bond. And therefore, what do you do when that happens? You're generous and caring and look at it as we, not my bonus, our bonus. Yes, totally.
Well, I would say it's a brand, but also... other humans in the story that give me a new love for humankind, because there's so much bad news out there. And what I mean by is I left my tablet, my remarkable tablet, somewhere in Colorado at my last trip there. I'm guessing it was on the airplane or in the airport. I don't know.
Well, I would say it's a brand, but also... other humans in the story that give me a new love for humankind, because there's so much bad news out there. And what I mean by is I left my tablet, my remarkable tablet, somewhere in Colorado at my last trip there. I'm guessing it was on the airplane or in the airport. I don't know.
Well, I would say it's a brand, but also... other humans in the story that give me a new love for humankind, because there's so much bad news out there. And what I mean by is I left my tablet, my remarkable tablet, somewhere in Colorado at my last trip there. I'm guessing it was on the airplane or in the airport. I don't know.
And I ended up getting a FedEx box, opened the box, actually made a TikTok on this, unveiling the box, taking the tablet out. There was no note. Nobody put a note to say, I found your tablet, you know, hope this reached you. Like nothing, no nothing. I know that the airline was the one that the person turned it into. So there is an airline in this story.
And I ended up getting a FedEx box, opened the box, actually made a TikTok on this, unveiling the box, taking the tablet out. There was no note. Nobody put a note to say, I found your tablet, you know, hope this reached you. Like nothing, no nothing. I know that the airline was the one that the person turned it into. So there is an airline in this story.
And I ended up getting a FedEx box, opened the box, actually made a TikTok on this, unveiling the box, taking the tablet out. There was no note. Nobody put a note to say, I found your tablet, you know, hope this reached you. Like nothing, no nothing. I know that the airline was the one that the person turned it into. So there is an airline in this story.
And, but there were many human people who touched my tablet to get it into the box, into FedEx to me and didn't need the recognition, didn't look for the pat on the back, which I would have done. And so I made a TikTok to say, you know, thank you, whoever's out there, that there's really good people in the world. And this was an experience that the airline did, the human did, FedEx did.