Stacy Sherman

And, but there were many human people who touched my tablet to get it into the box, into FedEx to me and didn't need the recognition, didn't look for the pat on the back, which I would have done. And so I made a TikTok to say, you know, thank you, whoever's out there, that there's really good people in the world. And this was an experience that the airline did, the human did, FedEx did.

And, but there were many human people who touched my tablet to get it into the box, into FedEx to me and didn't need the recognition, didn't look for the pat on the back, which I would have done. And so I made a TikTok to say, you know, thank you, whoever's out there, that there's really good people in the world. And this was an experience that the airline did, the human did, FedEx did.

It was this... multi-touch that did really good. So that stands out to me in this very moment. How did they know to send it to you? How did they know it was yours? My tablet, when you opened it, has my contact information. I didn't even remember doing that, but that was the only one.

It was this... multi-touch that did really good. So that stands out to me in this very moment. How did they know to send it to you? How did they know it was yours? My tablet, when you opened it, has my contact information. I didn't even remember doing that, but that was the only one.

It was this... multi-touch that did really good. So that stands out to me in this very moment. How did they know to send it to you? How did they know it was yours? My tablet, when you opened it, has my contact information. I didn't even remember doing that, but that was the only one.

Exactly. It is a remarkable experience. So it makes sense to be a remarkable product. Completely. I hope remarkable is hearing this. Yeah.

Exactly. It is a remarkable experience. So it makes sense to be a remarkable product. Completely. I hope remarkable is hearing this. Yeah.

Exactly. It is a remarkable experience. So it makes sense to be a remarkable product. Completely. I hope remarkable is hearing this. Yeah.

Own it. Don't pass it on to someone else. It's someone else's job, that department. Own it. It starts with you. You have a customer experience role regardless of job title. Every leader is a customer experience leader. And you don't need leader in your title to be one.

Own it. Don't pass it on to someone else. It's someone else's job, that department. Own it. It starts with you. You have a customer experience role regardless of job title. Every leader is a customer experience leader. And you don't need leader in your title to be one.

Own it. Don't pass it on to someone else. It's someone else's job, that department. Own it. It starts with you. You have a customer experience role regardless of job title. Every leader is a customer experience leader. And you don't need leader in your title to be one.

Yes, I welcome it. So one is my website, doingcxright.com. And my newsletter, I'm giving tons of free wisdom and advice. I also have a free audit tool that I can give to you for the show notes. Amazing. People can take this and it'll give you a score of how... much you're doing right and where are some of the gaps and happy to discuss it.

Yes, I welcome it. So one is my website, doingcxright.com. And my newsletter, I'm giving tons of free wisdom and advice. I also have a free audit tool that I can give to you for the show notes. Amazing. People can take this and it'll give you a score of how... much you're doing right and where are some of the gaps and happy to discuss it.

Yes, I welcome it. So one is my website, doingcxright.com. And my newsletter, I'm giving tons of free wisdom and advice. I also have a free audit tool that I can give to you for the show notes. Amazing. People can take this and it'll give you a score of how... much you're doing right and where are some of the gaps and happy to discuss it.

So between my website, I'm on all the social channels, predominantly on LinkedIn, giving tips and tactics every day. Stacey Sherman. Amazing. Well, thank you so much, Stacey. And I hope you have a wonderful day.

So between my website, I'm on all the social channels, predominantly on LinkedIn, giving tips and tactics every day. Stacey Sherman. Amazing. Well, thank you so much, Stacey. And I hope you have a wonderful day.

So between my website, I'm on all the social channels, predominantly on LinkedIn, giving tips and tactics every day. Stacey Sherman. Amazing. Well, thank you so much, Stacey. And I hope you have a wonderful day.