Stephanie Moss

So remember, a good finish is a good finish, but it's also a good start.

So remember, a good finish is a good finish, but it's also a good start.

recently i was talking with one of my managers and his suggestion was to apply this in all things we do not just the big things so for example on a day-to-day basis finish strong your day maybe it didn't go the way you wanted but do something positive at the end of your day to make sure you at least feel good about that part of your day same thing about your week

recently i was talking with one of my managers and his suggestion was to apply this in all things we do not just the big things so for example on a day-to-day basis finish strong your day maybe it didn't go the way you wanted but do something positive at the end of your day to make sure you at least feel good about that part of your day same thing about your week

I have a couple things checklist-wise that if I can get them done by Friday at 5, even if I got nothing else done the rest of the week, I can feel good because I at least got those things. Same thing on a quarterly basis. So while the bad news is summer is pretty much over, although for most of us down here in the South, we've got plenty of warm days left, but technically summer is over.

I have a couple things checklist-wise that if I can get them done by Friday at 5, even if I got nothing else done the rest of the week, I can feel good because I at least got those things. Same thing on a quarterly basis. So while the bad news is summer is pretty much over, although for most of us down here in the South, we've got plenty of warm days left, but technically summer is over.

It's time to get to work and make the most out of what's left.

It's time to get to work and make the most out of what's left.

Hi, this is Stephanie Moss. Welcome to today's Talent Trade. Today, I am going to talk about one of my all-time favorite topics. Today's topic is the idea of handling objections, although I don't love the word objections. In fact, I've heard other things, recruiting resistance, pushback, or whatever the case may be.

Hi, this is Stephanie Moss. Welcome to today's Talent Trade. Today, I am going to talk about one of my all-time favorite topics. Today's topic is the idea of handling objections, although I don't love the word objections. In fact, I've heard other things, recruiting resistance, pushback, or whatever the case may be.

I personally haven't found a term that I'm completely in love with yet, even though I don't have the perfect term. The idea today is we are going to talk about when you get in a mode where you are approaching either candidates or prospects for potential business, How do we handle pushback?

I personally haven't found a term that I'm completely in love with yet, even though I don't have the perfect term. The idea today is we are going to talk about when you get in a mode where you are approaching either candidates or prospects for potential business, How do we handle pushback?

I will say that having spent the last 24 years plus some years in college in sales, objections were always something that mentally were like, they fell into one of two categories. I am very non-confrontational. Now, if you know me, that might surprise some of y'all. I've learned through the years how to confront when needed, but much prefer setting boundaries so I never have to confront.

I will say that having spent the last 24 years plus some years in college in sales, objections were always something that mentally were like, they fell into one of two categories. I am very non-confrontational. Now, if you know me, that might surprise some of y'all. I've learned through the years how to confront when needed, but much prefer setting boundaries so I never have to confront.

So in sales, I typically find people have one of two mentalities when it comes to objections. They either want to bulldoze them and shut them down, annihilate them. They just have this really aggressive approach. Or they're more like me where they kind of want to pretend like they don't exist because we get super uncomfortable when we think we're facing some resistance in a conversation.

So in sales, I typically find people have one of two mentalities when it comes to objections. They either want to bulldoze them and shut them down, annihilate them. They just have this really aggressive approach. Or they're more like me where they kind of want to pretend like they don't exist because we get super uncomfortable when we think we're facing some resistance in a conversation.

I'm going to say about maybe 15 years ago, I got introduced to a different way, a different mentality, if you will, thought process of working with conversation resistance. And that's what I want to share today. The second part of today is going to focus on not the how we handle this, but rather when do we handle this?

I'm going to say about maybe 15 years ago, I got introduced to a different way, a different mentality, if you will, thought process of working with conversation resistance. And that's what I want to share today. The second part of today is going to focus on not the how we handle this, but rather when do we handle this?

We here at Thinking Ahead have been using this pretty religiously, and it's made a significant impact, not only in the quality of the work that we do and how we serve others, but I think it's also really helped us have a healthier mindset when it comes to conversation resistance. So let's dive in. First and foremost, you've got to get in the right mentality.

We here at Thinking Ahead have been using this pretty religiously, and it's made a significant impact, not only in the quality of the work that we do and how we serve others, but I think it's also really helped us have a healthier mindset when it comes to conversation resistance. So let's dive in. First and foremost, you've got to get in the right mentality.