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Stephen Schneider

๐Ÿ‘ค Speaker
280 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

Well, so we look at it in terms of payback.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

That's how we kind of think about it.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

You know, I,

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

CAC and LTV, I've seen five different calculations and I've talked to multiple different investors on that.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

And we tend to find that metric is confusing and requires an allocation of marketing spend and all that sort of stuff that is subjective.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So we look at it as how much do you spend in sales and marketing and how much ACV do we get and what's our kind of rate of return on that?

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

If I look on new ACV that we get versus how much we spend in sales and marketing, it's about a one-to-one ratio.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

Yeah, there.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So it's a combination.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So we have an inside sales team that's doing outbound outreach, things along those lines.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

We have a sales team that is doing, um,

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

That's what I'm looking for.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

Outbound emails, webinars, all that sort of fun stuff as well.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So so we look at it, you know, I think.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

It's challenging because you have to build in assumptions around expansion and upsell and things along those lines.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

And the reality is our expansion and upsell has really taken off in the last year or two.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

We started to introduce new modules and new capabilities, and that's given us an opportunity to go back to the customer base and add additional value.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

And so we're getting more of that.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So truthfully, we probably do need to go back and reassess our metrics and how we look at that.