Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Stephen Schneider

๐Ÿ‘ค Speaker
280 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

And so in perpetual, you're not necessarily getting that full recurring revenue, right?

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

You're only gonna get a percent of it.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So when I talk to you about a typical ASP today, those are new business deals that we're doing, not deals that we did 10 years ago for 10,000, 15,000, whatever.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

Sure, it's about a thousand.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So again, keep in mind, a lot of the people that we brought on in prior years brought in as perpetual.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So when you sell a $100,000 deal in perpetual, you get a $20,000 maintenance stream.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

I see what you're saying.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

The fact doesn't work that way, it's just a story.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

I mean, if I could tell you right now, if I was to look at our average ASP last quarter, it was about $90,000.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

All right.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

But much of our customer base came in on a perpetual license model.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

And so many of those are on a maintenance stream type model.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

That's exactly right.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

That's right.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

support basically, call and log support tickets, that kind of thing.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

That's exactly right.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So we measure churn in three ways.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

So first off, we measure churn as a percent of our total ARR base on both a number of customers as well as a dollar basis.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

We measure churn on a net renewal rate, so including upsell.

SaaS Interviews with CEOs, Startups, Founders
1458 Why He's Aiming for 20% FCF+Growth As $30M ARR Private Equity Owned Company

And then we measure churn or renewal rate on a standard renewal rate in terms of those up for renewal in a given year.