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Steve Hartert

๐Ÿ‘ค Speaker
368 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

And when you have a freemium model like what we have, uh, but I say our user base, our paid user basis is beyond that.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

Really, we're comparing ourselves to other SaaS companies.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

When we did some research and you look at what other SaaS companies are that offer the same kind of freemium model that we do, that's really where we fall into place.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

And we went, oh, that's great.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

We're above where that industry average would be at.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

Yeah, I would say that's pretty much in the ballpark.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

Yeah, we do.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

I mean, we use multiple different channels to get our customer base growing.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

I mean, what we have found works very well for us, again, is the keyword.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

Our SEO works quite well.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

We have a tremendous growth in our organic search, and that's really where people find us.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

And we've been very, very deliberate in how we structure that.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

So what we found is by addressing specific challenges that companies face and using that as our foundation on the SEO,

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

that's where we're finding the growth is coming from because people have a particular problem that they're trying to solve and they pop it up and we show up as that solution and then they sign up and we're off and running at that point.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

We constantly look at, I mean, there's a lot of different ways we do it.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

One is we talk to our customers all the time.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

So we're constantly serving them to find out what they liked about us, how they find us, what were they trying to solve or what problem they were trying to solve.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

And then we also just look at general search terms where you will go in there and just do search terms on our own to see what pops up.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

So we might do something else to say, I need

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

a contact form or I need an online contact form.