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Steve Hartert

๐Ÿ‘ค Speaker
368 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

We have support people all over the country, or actually all over the country and all over the world.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

So we can provide 24-7 support to our users.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

So just to kind of give you an idea of the size of the company and where our footprint's at, we have users in about 192 different countries around the globe.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

So just about every piece of dirt on the planet, we've got a role in it somehow.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

Just in the couple of, I think it was in September, maybe it was October, early October, we crossed the 3 million user mark for the first time, which is phenomenal growth for us.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

And we just don't see any end in sight to where this company is headed.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

I mean, total customers, the growth has been over 50%.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

When I came on board, we had just crossed the 2 million mark.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

So it took us about 10 years to go from zero to 2 million users.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

And in really the last 18, 19 months, we've been able to add 50% more user base.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

And we're actually in that.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

If you look at our growth, it was very slow and steady.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

And then for the last, say, 18 months,

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

It's climbing big time.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

So the hockey stick is starting to very much happen for us.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

There's a mix of paid and used.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

Paid and free, I should say.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

Paid and free.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

Uh, that one, I'm going to have to kind of hold that card fairly close, but it's, uh, it's, we're above industry average.

SaaS Interviews with CEOs, Startups, Founders
976 How JotForm Passed 3m Users, $45m in ARR Without Raising Capital

It's about six and a half to 7% is average.