Steve Martocci

Every page in our app is a feedback button that doesn't ask you a million questions to get it through, just lets you dump it in. People do it. And that's great. And we answer them.

Every page in our app is a feedback button that doesn't ask you a million questions to get it through, just lets you dump it in. People do it. And that's great. And we answer them.

Every page in our app is a feedback button that doesn't ask you a million questions to get it through, just lets you dump it in. People do it. And that's great. And we answer them.

One of the quick things we would do on that kind of, so we've always done like a weekly town hall, which again, for some people is way too often. But we would do it an hour every Friday. And a section that we used to have in all of them was like, you know, we had splice rules, splice sucks, and then splice, which would be like the highlight support tickets of, of the, of the week. Right.

One of the quick things we would do on that kind of, so we've always done like a weekly town hall, which again, for some people is way too often. But we would do it an hour every Friday. And a section that we used to have in all of them was like, you know, we had splice rules, splice sucks, and then splice, which would be like the highlight support tickets of, of the, of the week. Right.

One of the quick things we would do on that kind of, so we've always done like a weekly town hall, which again, for some people is way too often. But we would do it an hour every Friday. And a section that we used to have in all of them was like, you know, we had splice rules, splice sucks, and then splice, which would be like the highlight support tickets of, of the, of the week. Right.

And like some of them would be, you know, listen to the good stuff too. Cause the good stuff's inspiring. Right. Then you can you can totally miss the good stuff. Right. So there's some of those deep, inspiring stories like share them with your team because you what you really, really want is an inspired team building a great customer experience.

And like some of them would be, you know, listen to the good stuff too. Cause the good stuff's inspiring. Right. Then you can you can totally miss the good stuff. Right. So there's some of those deep, inspiring stories like share them with your team because you what you really, really want is an inspired team building a great customer experience.

And like some of them would be, you know, listen to the good stuff too. Cause the good stuff's inspiring. Right. Then you can you can totally miss the good stuff. Right. So there's some of those deep, inspiring stories like share them with your team because you what you really, really want is an inspired team building a great customer experience.

And like, you know, a team that doesn't feel that they just don't put in the effort to go the extra mile. And so inspire your team is like really, really important. So show the good stuff. Yeah. Don't hide the bad stuff, you know, like bring it to the top. And then, you know, and then, you know, for us, there's just a lot of levity.

And like, you know, a team that doesn't feel that they just don't put in the effort to go the extra mile. And so inspire your team is like really, really important. So show the good stuff. Yeah. Don't hide the bad stuff, you know, like bring it to the top. And then, you know, and then, you know, for us, there's just a lot of levity.

And like, you know, a team that doesn't feel that they just don't put in the effort to go the extra mile. And so inspire your team is like really, really important. So show the good stuff. Yeah. Don't hide the bad stuff, you know, like bring it to the top. And then, you know, and then, you know, for us, there's just a lot of levity.

I think too, we make a lot of jokes as a team and, um, and the, the, the splice shrugs, I think we called it would be the sport tickets. I was just like, I don't know what you're talking about. Like, I don't even think of using our product right now.

I think too, we make a lot of jokes as a team and, um, and the, the, the splice shrugs, I think we called it would be the sport tickets. I was just like, I don't know what you're talking about. Like, I don't even think of using our product right now.

I think too, we make a lot of jokes as a team and, um, and the, the, the splice shrugs, I think we called it would be the sport tickets. I was just like, I don't know what you're talking about. Like, I don't even think of using our product right now.

Totally.

Totally.

Totally.

I think that's a great point. And I think that, look, I think I've had a real luxury doing really cool businesses where you can be like, you know, JJ Abrams says he needs this feature, you know, and you're like, oh, wow, we got to build that. You know, it's inspiring.

I think that's a great point. And I think that, look, I think I've had a real luxury doing really cool businesses where you can be like, you know, JJ Abrams says he needs this feature, you know, and you're like, oh, wow, we got to build that. You know, it's inspiring.