Steve Martocci

And like some of them would be, you know, listen to the good stuff too. Cause the good stuff's inspiring. Right. Then you can you can totally miss the good stuff. Right. So there's some of those deep, inspiring stories like share them with your team because you what you really, really want is an inspired team building a great customer experience.

And like some of them would be, you know, listen to the good stuff too. Cause the good stuff's inspiring. Right. Then you can you can totally miss the good stuff. Right. So there's some of those deep, inspiring stories like share them with your team because you what you really, really want is an inspired team building a great customer experience.

And like, you know, a team that doesn't feel that they just don't put in the effort to go the extra mile. And so inspire your team is like really, really important. So show the good stuff. Yeah. Don't hide the bad stuff, you know, like bring it to the top. And then, you know, and then, you know, for us, there's just a lot of levity.

And like, you know, a team that doesn't feel that they just don't put in the effort to go the extra mile. And so inspire your team is like really, really important. So show the good stuff. Yeah. Don't hide the bad stuff, you know, like bring it to the top. And then, you know, and then, you know, for us, there's just a lot of levity.

And like, you know, a team that doesn't feel that they just don't put in the effort to go the extra mile. And so inspire your team is like really, really important. So show the good stuff. Yeah. Don't hide the bad stuff, you know, like bring it to the top. And then, you know, and then, you know, for us, there's just a lot of levity.

I think too, we make a lot of jokes as a team and, um, and the, the, the splice shrugs, I think we called it would be the sport tickets. I was just like, I don't know what you're talking about. Like, I don't even think of using our product right now.

I think too, we make a lot of jokes as a team and, um, and the, the, the splice shrugs, I think we called it would be the sport tickets. I was just like, I don't know what you're talking about. Like, I don't even think of using our product right now.

I think too, we make a lot of jokes as a team and, um, and the, the, the splice shrugs, I think we called it would be the sport tickets. I was just like, I don't know what you're talking about. Like, I don't even think of using our product right now.

Totally.

Totally.

Totally.

I think that's a great point. And I think that, look, I think I've had a real luxury doing really cool businesses where you can be like, you know, JJ Abrams says he needs this feature, you know, and you're like, oh, wow, we got to build that. You know, it's inspiring.

I think that's a great point. And I think that, look, I think I've had a real luxury doing really cool businesses where you can be like, you know, JJ Abrams says he needs this feature, you know, and you're like, oh, wow, we got to build that. You know, it's inspiring.

I think that's a great point. And I think that, look, I think I've had a real luxury doing really cool businesses where you can be like, you know, JJ Abrams says he needs this feature, you know, and you're like, oh, wow, we got to build that. You know, it's inspiring.

Like I definitely, how to do it in some enterprise SaaS companies, I'm not exactly sure, but maybe it's, you know, everything you were just saying there, just like. You know, raising that kind of both that empathy bar and just the friendliness of the relationship between both the coworkers and the customers.

Like I definitely, how to do it in some enterprise SaaS companies, I'm not exactly sure, but maybe it's, you know, everything you were just saying there, just like. You know, raising that kind of both that empathy bar and just the friendliness of the relationship between both the coworkers and the customers.

Like I definitely, how to do it in some enterprise SaaS companies, I'm not exactly sure, but maybe it's, you know, everything you were just saying there, just like. You know, raising that kind of both that empathy bar and just the friendliness of the relationship between both the coworkers and the customers.

Yeah. All right. So, you know, there's three different examples on this. First was Splice Studio, our first product, which was just a collaboration tool that I made one of my biggest career mistakes on, which was just not charging for it because I thought it wasn't good enough.

Yeah. All right. So, you know, there's three different examples on this. First was Splice Studio, our first product, which was just a collaboration tool that I made one of my biggest career mistakes on, which was just not charging for it because I thought it wasn't good enough.

Yeah. All right. So, you know, there's three different examples on this. First was Splice Studio, our first product, which was just a collaboration tool that I made one of my biggest career mistakes on, which was just not charging for it because I thought it wasn't good enough.