Steven

So if you're looking for this type of guidance when it comes to your training, head over to join.woop.com slash CEO and get a 30-day trial with zero commitment. That's join.woop.com slash CEO. Let me know how you get on. Small talk is so critical. I was reading this study that said 55% of relationships, both professional and personal, are formed through small talk and casual interactions.

A study done by the University of Oxford. And it says that 80% of conversations in the workplace involve some form of small talk. That's Harvard Business Review. If I want to be a master at small talk, is there anything else that I need to know? I really struggle with small talk. Three, two, one.

A study done by the University of Oxford. And it says that 80% of conversations in the workplace involve some form of small talk. That's Harvard Business Review. If I want to be a master at small talk, is there anything else that I need to know? I really struggle with small talk. Three, two, one.

And do you think I should have some nuggets, some questions in my back pocket that I roll out frequently, some pre-prepared small talk things that aren't, have you seen the weather?

And do you think I should have some nuggets, some questions in my back pocket that I roll out frequently, some pre-prepared small talk things that aren't, have you seen the weather?

Is there an art to having a difficult conversation? So say someone has been, always interrupts me at work.

Is there an art to having a difficult conversation? So say someone has been, always interrupts me at work.

Yeah, I can interrupt this guy.

Yeah, I can interrupt this guy.

Yeah.

Yeah.

And then you have to reclaim your land. Do you think you have to mirror someone's, you know, you talked about these five foundations. Am I meant to mirror yours to relate and resonate with you?

And then you have to reclaim your land. Do you think you have to mirror someone's, you know, you talked about these five foundations. Am I meant to mirror yours to relate and resonate with you?

To build that rapport, I've heard you talk about this thing called FORD.

To build that rapport, I've heard you talk about this thing called FORD.

And why does having a broader set of things to talk about cause more resonance and connection?

And why does having a broader set of things to talk about cause more resonance and connection?

There's something about the depth of the question, I think, as well, that just like... It hits people.

There's something about the depth of the question, I think, as well, that just like... It hits people.

Yeah.