Steven

But what is the like, because you said I'm dyslexic and I think you left school, you dropped out of school at 15. And then you went to college for a while and you lasted six months there.

So it's not something you learned necessarily in school. So I'm wondering what the characteristic is that was the like the wind in one's sails. That brought you here. And if I removed that thing, you definitely wouldn't be here. And it could only give me one thing.

So it's not something you learned necessarily in school. So I'm wondering what the characteristic is that was the like the wind in one's sails. That brought you here. And if I removed that thing, you definitely wouldn't be here. And it could only give me one thing.

And it's that grit and Ember that life blew on. Because I wonder if I'd gone back and I'd met Ember at 18 years old, whether she would have said it to me like that.

And it's that grit and Ember that life blew on. Because I wonder if I'd gone back and I'd met Ember at 18 years old, whether she would have said it to me like that.

To me, it makes perfect sense. It makes perfect sense because you grew up in a situation as an older sister where you were playing the role of a dad where you did have to put your hand up and say, I'll do that. You did have to make the lunches. And I sometimes think back to my own life and think about how a void of independence is...

To me, it makes perfect sense. It makes perfect sense because you grew up in a situation as an older sister where you were playing the role of a dad where you did have to put your hand up and say, I'll do that. You did have to make the lunches. And I sometimes think back to my own life and think about how a void of independence is...

is maybe a scary thing to some parents, but it's also an incredibly useful thing for a kid to learn that I have to get myself from A to B, whether it's from home to school or from home to dinner or from home to whatever it might be. And I don't know, I looked at your life and go, you had this massive void of independence.

is maybe a scary thing to some parents, but it's also an incredibly useful thing for a kid to learn that I have to get myself from A to B, whether it's from home to school or from home to dinner or from home to whatever it might be. And I don't know, I looked at your life and go, you had this massive void of independence.

And in there grows skills, belief and understanding about life that most others don't get. So it's no surprise that at such a young age you thought you could do stuff. Because so many people, they have an idea. They know where they are now. And they kind of might have an idea of where they want to be. But the gap between it is not something they've ever had to traverse.

And in there grows skills, belief and understanding about life that most others don't get. So it's no surprise that at such a young age you thought you could do stuff. Because so many people, they have an idea. They know where they are now. And they kind of might have an idea of where they want to be. But the gap between it is not something they've ever had to traverse.

Like they've never had to walk it. Do you think it's possible for someone to make themselves gritty? You know, you've got team members, employees. You can see the variance in gritty and ungritty, resilience and... I see a lot of ungrittiness.

Like they've never had to walk it. Do you think it's possible for someone to make themselves gritty? You know, you've got team members, employees. You can see the variance in gritty and ungritty, resilience and... I see a lot of ungrittiness.

Where do you see the ungrittiness? And is it possible to make yourself gritty? Have you ever seen someone go from, what should we call it? What's the opposite of grittiness?

Where do you see the ungrittiness? And is it possible to make yourself gritty? Have you ever seen someone go from, what should we call it? What's the opposite of grittiness?

Soft, I guess.

Soft, I guess.

When you're looking around your team and thinking that person's going to be a star in the future, that person's going to be a star in the future.

When you're looking around your team and thinking that person's going to be a star in the future, that person's going to be a star in the future.

What are the factors or the characteristics of those people that you look at in your office and go, she's going to be a star, he's going to be a star? What is it about them? What are they doing that others aren't doing?