Steven

One of the things you said over and over again as well when talking about building business is hiring and how important that is to you. It's taken me a long time, longer than I would have liked, to realise the importance of hiring. In my first business, I think it was an afterthought.

One of the things you said over and over again as well when talking about building business is hiring and how important that is to you. It's taken me a long time, longer than I would have liked, to realise the importance of hiring. In my first business, I think it was an afterthought.

I thought most important things are if I work seven days a week and I don't leave this office and I have good ideas, we'll be good.

I thought most important things are if I work seven days a week and I don't leave this office and I have good ideas, we'll be good.

Not scalable. Yeah. Yeah, you learn the hard way. You learn the hard way because you start hiring your friends and you go off vibes, etc. So the hiring advice that you needed at the start of your career that would have helped you to make less mistakes. What is that advice?

Not scalable. Yeah. Yeah, you learn the hard way. You learn the hard way because you start hiring your friends and you go off vibes, etc. So the hiring advice that you needed at the start of your career that would have helped you to make less mistakes. What is that advice?

Because?

Because?

And what was the harm that they did by staying or by you enabling them to stay?

And what was the harm that they did by staying or by you enabling them to stay?

So if I could bring that old Emma in that didn't want to fight and I sat her here, what would you say to her? Because I ask this because I know, because kids come up to me all the time saying this, that there are so many people who can't relate. Who can relate. Can relate.

So if I could bring that old Emma in that didn't want to fight and I sat her here, what would you say to her? Because I ask this because I know, because kids come up to me all the time saying this, that there are so many people who can't relate. Who can relate. Can relate.

You know, people pleasing. We're a family. Yeah.

You know, people pleasing. We're a family. Yeah.

It's a lot of time.

It's a lot of time.

Oh, my God.

Oh, my God.

So on that point then, how does one get truly exceptional people to come and join them? And I say this because, you know, in the last five years I've become increasingly obsessed with hiring. It's like my team will tell you, I feel like I'm the head of recruitment.

So on that point then, how does one get truly exceptional people to come and join them? And I say this because, you know, in the last five years I've become increasingly obsessed with hiring. It's like my team will tell you, I feel like I'm the head of recruitment.