Stuart Thompson

Well, I was basically trying to save money and trying to get the most value I could out of our house.

We bought it at the peak of the pandemic, essentially, like peak of the pandemic housing boom.

And right after we bought it, we watched in horror as Zillow showed our home value falling.

And I wasn't sure how much it was worth.

And I started talking to realtors and they didn't give me a lot of confidence that it would sell well.

So I think that was the major impulse was like, let's try not to lose too much money on this.

I would say basically everything.

And it was very surprising how much you kind of need to know or how many different kinds of questions you encounter when you're in this process.

And there was the listing itself, like how to write it, what to emphasize.

We had one buyer who said they were going to put in an offer, and they drove around the neighborhood and came back and they said, you know what, the garden isn't really big enough for her dream retirement garden.

And I was so confused by that.

What do you say to that?

Should I push and try to get them interested?

I went to the chatbot and it basically said they wanted out, they didn't want to go through with it, and they're just saying no.

You know, they're just coming up with a reason.

It's not probably the real reason.

They didn't like the neighborhood or the drive was too far, stuff like that.

So it was really good at processing the information that was incoming.

It was also very good at that.

I think in every part of this process, I had to bring in my own thoughts and ingenuity.