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Sujay Saha

๐Ÿ‘ค Speaker
297 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

I would imagine that we would need leadership in the AI, and organizations are already going in that direction because I'm already hearing there are some of the top 10 companies that have gone so far on this that they have problems around AI governance.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

I would imagine that we would need leadership in the AI, and organizations are already going in that direction because I'm already hearing there are some of the top 10 companies that have gone so far on this that they have problems around AI governance.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

I would imagine that we would need leadership in the AI, and organizations are already going in that direction because I'm already hearing there are some of the top 10 companies that have gone so far on this that they have problems around AI governance.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

People are rolling out solutions where they do not have a good understanding of what is getting rolled out, and they feel like they may be in the scrutiny of regulators and whatnot. So you definitely need that level of expertise and whatnot and get that senior leader to kind of come in. But let's not wait for that to be the step number one.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

People are rolling out solutions where they do not have a good understanding of what is getting rolled out, and they feel like they may be in the scrutiny of regulators and whatnot. So you definitely need that level of expertise and whatnot and get that senior leader to kind of come in. But let's not wait for that to be the step number one.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

People are rolling out solutions where they do not have a good understanding of what is getting rolled out, and they feel like they may be in the scrutiny of regulators and whatnot. So you definitely need that level of expertise and whatnot and get that senior leader to kind of come in. But let's not wait for that to be the step number one.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

So those are a few things that I would say, those five myths that I would say, like try to avoid and that would help.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

So those are a few things that I would say, those five myths that I would say, like try to avoid and that would help.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

So those are a few things that I would say, those five myths that I would say, like try to avoid and that would help.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

I will talk about an experience which was not actually great, but I got impressed about one aspect of what that company did so well that even in that whole bad experience, I felt really good about this company that they are doing this thing right. I was recently traveling to one of the developing countries and we had a flight cancellation.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

I will talk about an experience which was not actually great, but I got impressed about one aspect of what that company did so well that even in that whole bad experience, I felt really good about this company that they are doing this thing right. I was recently traveling to one of the developing countries and we had a flight cancellation.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

I will talk about an experience which was not actually great, but I got impressed about one aspect of what that company did so well that even in that whole bad experience, I felt really good about this company that they are doing this thing right. I was recently traveling to one of the developing countries and we had a flight cancellation.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

The flight cancellation turned into like a ruckus at the airport where people were like all over the place. You can imagine in the in highly populated developing countries, it becomes even more of a problem because now people are worried about, did they lose the money that they put in the airplane? This was coincidentally late at night. So people are thinking about, will I get hotel reimbursement?

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

The flight cancellation turned into like a ruckus at the airport where people were like all over the place. You can imagine in the in highly populated developing countries, it becomes even more of a problem because now people are worried about, did they lose the money that they put in the airplane? This was coincidentally late at night. So people are thinking about, will I get hotel reimbursement?

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

The flight cancellation turned into like a ruckus at the airport where people were like all over the place. You can imagine in the in highly populated developing countries, it becomes even more of a problem because now people are worried about, did they lose the money that they put in the airplane? This was coincidentally late at night. So people are thinking about, will I get hotel reimbursement?

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

Are they getting us the hotel? A lot of ambiguities across the board. Unfortunately, some of the employees, Customers took matters in their own hand, and they went about shouting at the air hostesses in the airplane. They started shouting at the folks who were trying to help them at the ticket reissuing gate. It was just so bad, Lauren.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

Are they getting us the hotel? A lot of ambiguities across the board. Unfortunately, some of the employees, Customers took matters in their own hand, and they went about shouting at the air hostesses in the airplane. They started shouting at the folks who were trying to help them at the ticket reissuing gate. It was just so bad, Lauren.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

Are they getting us the hotel? A lot of ambiguities across the board. Unfortunately, some of the employees, Customers took matters in their own hand, and they went about shouting at the air hostesses in the airplane. They started shouting at the folks who were trying to help them at the ticket reissuing gate. It was just so bad, Lauren.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

And with the level of humility, the level of calm and composure with which calmness and composure with which these air hostesses and the ticket counter folks were taking care of these customers was overwhelmingly amazing. I was just thinking about like, what are these people going through? Unfortunately, these people were also not empowered to make big decisions.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

And with the level of humility, the level of calm and composure with which calmness and composure with which these air hostesses and the ticket counter folks were taking care of these customers was overwhelmingly amazing. I was just thinking about like, what are these people going through? Unfortunately, these people were also not empowered to make big decisions.