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Surajit Ghosh

๐Ÿ‘ค Speaker
528 total appearances

Appearances Over Time

Podcast Appearances

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

It's an ongoing thing because there are nuances in markets.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

There are nuances in tax systems and currency systems.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So it takes a little bit of, as much as we want to standardize, you also have to bake in some of the nuances, otherwise people cannot use it.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So those sort of outliers we have to also bake in.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

That's correct.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So we also get a lot of external inspiration.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So sometimes these large projects, we don't start by our own.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So we get inspiration from partners like IBM or someone else.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

How have they done it in somewhere else and where it's really working?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So then you get those ideas, the learnings, and you start building that way.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And while doing that, you figure out that, wait a minute, we might have to do something different.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And maybe it's even better than what others have done.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So it also creates creativity.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

A big one.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

I think we don't look at tech for the sake of tech and embedding it.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

One would say it's one single core, one single platform, everything coordinated.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

What's the big deal?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

The big deal is bringing people along to actually believe that there is a benefit of doing one way of business.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And that actually means the entire company, not just the leadership team.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So to bring everyone on board and say,