Tavi Tamiste

But no one has actually churned from being a customer to not being a customer yet.

And the thing with this is that while our sales cycles tend to be pretty long because it's enterprise sales and it's commercial real estate, once a customer comes with us, they really don't have a reason to leave because they're gathering data for a year, two years, ten years.

And the product actually gets better on the back end as well because it's a software product instead of a hardware product.

What's my favorite book?

Recently, my favorite book is actually President Obama's book.

I really like that one.

No, there isn't.

And I don't do this on purpose.

My favorite online tool for building FIMA?

Slack, definitely.

I think I wish I knew at 20 that university knowledge is not the same as real-world knowledge.