Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Tim Brömme

👤 Speaker
777 total appearances

Appearances Over Time

Podcast Appearances

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And I would like to double click on the impact topic.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And I think we discussed this in one of our previous conversations, which wasn't recorded as this one.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

So let's maybe go there.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

I mean, what most SE leaders and organizations are doing is what I would call like SE attached revenue, right?

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And then they say, hey, we've had, I don't know, 100 deals this quarter out of those 180 were SE attached.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And now I can obviously do a sum of the ARR across all deals.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And that is DSE attached revenue, which is our sort of contribution.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

Now, that being said, that model is very flawed because an opportunity where I joined for one demo call and showed 30 minutes of demo and then afterwards the deal closed is very different to an opportunity where I was executing six weeks of POC work, several discovery sessions, and maybe then a value engineering on top of that.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

which in terms of the hours and the contributions I've made, but in the end, both deals, even though they are so different, are both sort of SE attached revenue.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

So obviously not very meaningful way to track impact.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And I would love to understand like how, I mean, if I understand you correctly, this is one of the problems you're solving with Focal.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And I would like to understand how do you actually do that?

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

Yeah, super interesting.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

So, I mean, I think there's also a discussion to be had on correlation and causality, right?

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

Let's park that for a second.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

But what I'm hearing is that next to SE-attached revenue, which is trivial because there's the field on CRM, which I can consolidate at the end of the quarter, you're saying, okay, let's also firstly include a quantitative measure, right?

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

by tracking what type of activities were actually done in a single opportunity and then there were maybe not just one demo touch point that but there were 20 and that obviously means there was more work done the second piece i find even more intriguing because i mean activity tracking is one thing and some organizations are doing that but you're also saying we're not just doing sort of activity tracking quantitatively but also qualitatively

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

If I understood you correctly, you said something like, hey, there's a specific persona and we are targeting maybe a specific part of our software portfolio.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And with that persona, with that part of the portfolio, a good conversation looks like this.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
Why Solution Engineering Needs Its Own Operating System, with Edward Kandel (252)

And then you can say, okay, well, how much did that conversation that happened adhere to the standard that we have defined as great for this persona with this sort of