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Tim Wu

๐Ÿ‘ค Speaker
602 total appearances

Appearances Over Time

Podcast Appearances

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

It's a kind of famous story on Amazon, but I think it's worth telling.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

So there was the platform launched to be an alternative to Amazon.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And their thought was, you know, every parent needs diapers delivered quickly.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

So why don't we make that the beginning?

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

In the same way Amazon started with books.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And then Amazon saw this, thought it was kind of threatening, and in the strategy of the day, just bought them.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Of course, the founders are pretty happy.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And Amazon managed basically to capture this market.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And that's when I think it turned to the extraction phase.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

In the last 10 years, Amazon's strategy has just basically been for its marketplace to turn the screws and increase the fees, change the margins so that many sellers are paying over 50% or more, basically the same as brick and mortar businesses.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And Amazon prices are rarely any lower.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

They actually have done a lot to try to prevent anyone pricing lower.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

I think the one thing I would focus on is what they call advertising, which may be familiar to you as sort of the sponsored results that you get when you're searching.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

So what's going on there is that sellers are bidding against each other, bidding down their own margins to get a higher up in the search results.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And that little trick, that sort of one weird trick, has become this extraordinary cash cow.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

It's more profitable than Amazon Web Services, which is sort of surprising.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Last year, it was 56 billion.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Just paying Amazon for higher rankings in their search results was 56 billion dollars.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Yes, 56 billion.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

It's looking like it's going to be over 70 billion dollars.