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Tim Wu

๐Ÿ‘ค Speaker
602 total appearances

Appearances Over Time

Podcast Appearances

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Corey, when I'm searching on Amazon and I see that Amazon's choice looks like a little prize, like that product won a competition where a bunch of editors chose it as the best one, what am I looking at there?

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

But are they literally paying to be Amazon's top choice?

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

I mean, as a dumb consumer, maybe I look at that and I think, oh, this is some algorithmic combination of is it the best seller?

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

What are its reviews, etc.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

?

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

So this really feels to me like a place where, to use Corey's word, things and shitified, that when I go around the internet now,

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

When I play something in a Spotify playlist or click on a song I like and move to the radio version of Spotify, or when I search something on Google or when I search something on Amazon,

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

These used to be very valuable services to me.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

To search for something on Amazon and see rankings weighted by how popular the product is, how high the reviews are, right?

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Like, I took the weighting of the search as, to some degree, a signal of quality.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Certainly, Google, the whole idea was that what comes first in search was, you know, built on PageRank and it was going to be quality.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Spotify, you know, had an algorithmic dimension to it, but it was supposed to be showing me things that people like me would like to listen to.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And now...

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

There is so much sponsored content in every one of these results.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And it is so unclear what is what and who is paying for what and why I'm getting this song or that result.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

You know, one reason I ended up on these platforms is because I trusted these results.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

And now I trust nothing.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

Yeah, I mean, going back to the definition of extraction, I mean, we are kind of paying $70 billion collectively to make search worse.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

So when does this move from this is just their business model, and if you want to find something else, like go buy something on Walmart, go buy something on Target, go buy something at Best Buy.

The Ezra Klein Show
Everything Wrong With the Internet and How to Fix It

You can do all those.