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Todd Johnson

๐Ÿ‘ค Speaker
203 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And his first question is, why the hell didn't she call me?

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

If she wasn't getting better and if this medicine wasn't working, she should have reached out.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And then his second really obvious observation was, shame on me, why didn't I call her?

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

As her doctor, I should have been touching base and checking in to see how she was doing.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And that was really the genesis of Health Loop.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And when I met Jordan Schlain in late 2012... He's the guy who originally had the idea.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Yeah, he's just the physician founder, and he's still active and a board member and a wonderful friend.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

You know, this basic concept that we can do more with patients and check in to make sure they get better health, I think, is a universally good thing.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Nobody disagrees with that.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

But secondly, the market timing and our transition of the economy, the health care economy from a transactional system to a value-based system.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

We can talk a little bit more about that if you'd like.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

makes for good timing for innovations that can help achieve better quality healthcare at lower cost.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Yeah, so it's been an interesting evolution at HealthLoop.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Just to back up on the technology, what it is is HealthLoop is a platform that automatically sends push notifications to patients after a new diagnosis or before and after a surgery to continuously sort of check in and give you a daily dose of here's what you need to know, do, and expect today.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And then HealthLoop assesses, hey, how are you doing today, and asks you a series of questions to identify, do you have an issue?

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And, you know, if you have an issue, we notify your doctor, that doctor follows up, we get you better health care.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

I think if you roll back the clock five years ago, there's really not a great business model around improving the quality of care.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Right.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And so, you know, in that world, in fact, failure was rewarded.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Like if you were admitted to the emergency room and they passed you up and then you come back a week later, that's just more revenue.