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Todd Johnson

๐Ÿ‘ค Speaker
203 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And this is a fairly cynical approach.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Yes.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

So when you think about layering this kind of capability that elevates sort of higher quality care and reduces costs, there's multiple parties that benefit, right?

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Patients benefit.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

They get better health care.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

They get better outcomes.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

As a business, we've decided that we don't think the right strategy is to monetize this through patients.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

While I think there's precedent for it, there's other companies that do.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

We sort of believe every patient deserves this.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Physicians and their teams benefit by having improved quality, greater patient satisfaction, greater reputation in the community.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And increasingly, there are strong economic incentives, many of which were sort of spurred by the Affordable Care Act and also sort of the unaffordability of commercial insurance.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

to make doctors accountable.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

That is the business lane we've chosen.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Before we kind of dig in on how we do that, you know, other parties that benefit are people like insurance carriers, right?

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And so we believe that in order to earn and retain the trust of a patient that's sick and going through one of these episodes, you have to channel their doctor.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

That's the relationship of trust in healthcare.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

And if you can tie into the

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

that you actually get the level of participation from patients that's truly meaningful.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

Yeah, so we have an enterprise subscription sales model.

SaaS Interviews with CEOs, Startups, Founders
741: Exited for $15m, Now Tackling Healthcare Patient Doctor Relationships

We sell to healthcare delivery systems, so health systems and doctors.