Todd Olson

So across weeks, not a single negative interaction with our support team.

We average about just less than 200 tickets a week.

Well, support and success are part of the broader customer success organization.

So that organization is probably two dozen people.

And sales is about double that.

Yeah, absolutely.

For a good portion of my time there, I owned the roadmap.

Well, that wasn't a company that I founded.

So, I mean, we did get acquired in.

So, I mean, there, there is, um,

I wouldn't give myself full credit for that checkbox personally.

So, I mean, I was part of an amazing team there and I played my role.

Yeah, I mean, look, we...

There's a lot of interesting milestones.

I mean, a lot of the way I look at it, IPO or not IPO, I think the goal is that can you put yourself in a position to continue building a bigger and bigger business, right?

So, I mean, I think loosely speaking, we talk about category leadership as the ultimate goal.

I mean, you want to own your category.

And what we see in markets is that the category leader gets the bulk of the revenue in that category.

And we still aren't there yet.

I mean, we still have competition there.