Tom Burnside
👤 SpeakerAppearances Over Time
Podcast Appearances
This is basically, this is our net revenue.
That's right.
Wow.
So approximately 330.
And we'll be around 600 million this year.
Well, look, I think the question has always been in the fintech space.
Is it scalable?
Is it predictive, right?
And is it sustainable?
Can you grow it?
Can you continue to grow it at the appropriate rates?
And I think we've answered those questions.
I think, first of all, the biggest challenge you have is you have to be able to optimize your cost to acquire a customer.
And that really comes through your ability to renew a customer.
I mean, we have an 86%
net promoter score.
We work really hard on our customer to make sure that our customer is having a great experience because if they have a great experience, they come back.
They see you as that trusted advisor.
So right now, about 25% to 30% of our base runs in renewals, just renewals alone.
These are customers just coming back.