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Tommy Mello

πŸ‘€ Speaker
9732 total appearances

Appearances Over Time

Podcast Appearances

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

Every single thing that your business wants to grow, if you've got full-time recruiters, full-time trainers, full-time software, we're running 25 softwares in the background.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

These have costs.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

But we're efficient.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

We're out there the same day.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

You know what our clients want?

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

They want somebody that's background checked.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

They want a great warranty.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

They want the work done right.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

They want it fixed the right way, not the easy way.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

And they also want someone they can trust.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

And they want it done now.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

My clients, the perfect avatar are not like, I'm going to shop around.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

I want to get this done in the next two weeks.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

The ones that I want, they say, come now, get this done.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

And most of these companies that don't spend the money in marketing, they're not able to get out there right away.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

They don't have guys work until 10.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

They don't got guys working on the weekends.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

They don't got guys working on holidays.

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

And that's why their tickets, people are like, how do you get a bigger average ticket?

The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone

I'm like, I'm not going after the client you're going after.