Tricia Cerrone

So co-creation is going to help you come up with new solutions for problems or those innovations or If something went terribly wrong and you pull your C-suite together and you're the CEO and need a bunch of ideas, you have the smartest people in the company there. So you don't want to screw it up and say, we've tried that before.

So co-creation is going to help you come up with new solutions for problems or those innovations or If something went terribly wrong and you pull your C-suite together and you're the CEO and need a bunch of ideas, you have the smartest people in the company there. So you don't want to screw it up and say, we've tried that before.

You want to really ask open questions to get the best of everyone in the room in a way that's positive and playful because that's when they do their best. When you're the leader, you have to take action. And a lot of people think they have to wait until they have all the information to act. And we're very much against that. You will never have all the information you need to act.

You want to really ask open questions to get the best of everyone in the room in a way that's positive and playful because that's when they do their best. When you're the leader, you have to take action. And a lot of people think they have to wait until they have all the information to act. And we're very much against that. You will never have all the information you need to act.

But if you take an action, even if it fails, you're going to learn and get more information and be able to make progress towards your goal or pivot. The last one is gratitude. You think about a high performance team, even athletes, they need to rest after delivering something or doing a lot of work.

But if you take an action, even if it fails, you're going to learn and get more information and be able to make progress towards your goal or pivot. The last one is gratitude. You think about a high performance team, even athletes, they need to rest after delivering something or doing a lot of work.

And gratitude is the thing that helps people breathe, even if it's for a moment or have that recovery. And so gratitude is how you respond to generosity and to work. We always say, don't just make it a feeling like, oh, I feel grateful. Show it. How are you showing thank you?

And gratitude is the thing that helps people breathe, even if it's for a moment or have that recovery. And so gratitude is how you respond to generosity and to work. We always say, don't just make it a feeling like, oh, I feel grateful. Show it. How are you showing thank you?

And Edward would do this great thing of sending a little thank you card with a coffee card inside for one of our teammates who did a good job, which is just thoughtful. It's not just the handwritten note. It's, oh, go get a coffee and brainstorm with a friend. Or we would have...

And Edward would do this great thing of sending a little thank you card with a coffee card inside for one of our teammates who did a good job, which is just thoughtful. It's not just the handwritten note. It's, oh, go get a coffee and brainstorm with a friend. Or we would have...

special lunches to celebrate a big milestone and use those lunches to thank every person individually in front of the entire team and make a note of some unique contribution that they made. Sometimes it's like the big celebration at the end of the project. Gratitude is really important for teams to have recovery and rest and then rebuild that excitement to go get it again.

special lunches to celebrate a big milestone and use those lunches to thank every person individually in front of the entire team and make a note of some unique contribution that they made. Sometimes it's like the big celebration at the end of the project. Gratitude is really important for teams to have recovery and rest and then rebuild that excitement to go get it again.

Yes, that's a really good point. There are barriers to collaboration. They sneak up on you and they can be barriers that are inside us that we don't maybe recognize or inside someone else. And we don't know why we think they're being a jerk, but really they have some barrier that's speaks to a wound in their life in some way.

Yes, that's a really good point. There are barriers to collaboration. They sneak up on you and they can be barriers that are inside us that we don't maybe recognize or inside someone else. And we don't know why we think they're being a jerk, but really they have some barrier that's speaks to a wound in their life in some way.

But those barriers that we see most often are people who have a sense of superiority, so they don't think they have to do the work or it's beneath them, or they have a big ego and want all the attention. Or I have to do everything myself. They're like too self-reliant and they think everyone else doesn't do it their way. And sometimes it's okay for people to do it a different way.

But those barriers that we see most often are people who have a sense of superiority, so they don't think they have to do the work or it's beneath them, or they have a big ego and want all the attention. Or I have to do everything myself. They're like too self-reliant and they think everyone else doesn't do it their way. And sometimes it's okay for people to do it a different way.

And the one that is a little sneaky is insecurity. Where a leader, they might have just been put in a position that they're not fully equipped for. So their insecurity can come out in a negative way. But if you recognize what's going on, you can help them gain the tools and confidence that you need. And then the last one is really just about being ungrateful, like having ingratitude.

And the one that is a little sneaky is insecurity. Where a leader, they might have just been put in a position that they're not fully equipped for. So their insecurity can come out in a negative way. But if you recognize what's going on, you can help them gain the tools and confidence that you need. And then the last one is really just about being ungrateful, like having ingratitude.

To see that you actually have some great people working around you who want to help you, that you have all these tools and these people. And so all these things are, again, they speak to the behaviors. There are these internal things. When you get in a work situation, to your question, the reason we all fail a lot is...

To see that you actually have some great people working around you who want to help you, that you have all these tools and these people. And so all these things are, again, they speak to the behaviors. There are these internal things. When you get in a work situation, to your question, the reason we all fail a lot is...