Vince Chan
speaker
6,989 appearances
347 recordings
1 series
first heard Nov 2024
last heard Jun 2025
Vince Chan’s voice in public audio — every appearance, attributed to the second.
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Appearances
In his example, even something as simple as a smile can spark change. Smiling in a stranger, a colleague, or a friend might seem trivial, but it can create a moment of positivity that ripples outward. is a reminder that small actions often have the biggest impact.
Thank you so much for joining us today. If you like what you heard, don't forget, subscribe to our show, leave us top-rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.
Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist humility for change progressives in organizational and human transformation from around the world. Today's guest is Erin Deal, founder and CEO of Improved, a company that uses improv to help teams grow and thrive. Like me, she's also a top podcast host.
From a young age, Erin dreamed of becoming a talk show host. Why did she choose that path? And how did her journey lead her to combine improv and business? I told Erin, you are in the business of joy. But beyond joy, we also talked about failure. Erin calls herself a failfluencer. a blend of failure and influence.
This two-part series dives into her unique approach to joy, failure, growth, and learning. No more waiting. Let's get started. Welcome, Erin. Good morning to you. Where are you exactly?
He mentioned as a teenager, you were determined to become a talk show host. I find that intriguing. Honestly, most people in their teens or even in college don't really know what they want to do, let alone something as specific as hosting a talk show. I mean, when I tell people I set my sights on getting into business school and earning an MBA at age 15, they often say, seriously? At 15?
It seems so young to have such a focused goal. But back to you, why talk show host? I imagine some might dream of being a news anchor or getting into show business. But for you, what was it about talk show hosting that drew you in? Especially back then, before podcasts even existed, what was the story behind that ambition?
So you're essentially in the business of joy. That's it. The short form. not keynote speaker, not founder or CEO. If someone asks you for your elevator pitch, this should be the first sentence out of your mouth. Hey, I'm in the business of joy. Thank you, Vince. Yes. Let's say we are at a party. I introduce myself to you. Hey, I'm Vince. You reply, I'm Erin. Nice to meet you.
Then I ask, what business are you in? And you hit me with, oh, I'm in the business of joy. Instant curiosity triggered. Naturally, I would say, oh, tell me more about that. is such a great icebreaker.
So no problem quoting that. I'm in the business of Joyd, and hey, I got it on record now. I promise I won't charge you for copyright yet. But seriously, something else fascinating from history is your first client. You mentioned you tried things out with United Airlines, UA, and eventually they pay you and everything took off from there. So what was that initial experiment with United like?
What exactly did you do? I mean, Today, your business, Business Improv, is this successful franchise. But let's rewind to the beginning. What was iPhone 1.0 version of your business? What did it look like back then?
What are your key performance indicators? How do you measure success in your business? And just as importantly, how do you identify areas for improvement?
I understand one of your key workshops focuses on failure, and you even coined the term Belfluencers, a blend of failure and influencers. I'd love to dive into this topic, but from a personal perspective, could you share your own experiences with failure? Not so much the workshops you facilitate or the lessons you teach, but your personal journey.
How you've dealt with, navigated, and grown from failure over time. If you like, feel free to share specific stories and give us an overview of your journey with failure. Either way works.
Tomorrow in part two, Erin will continue her story of failure. And she comes up with a magical way of navigating and rising above the failure experience. She called this method move on. Come back tomorrow and learn how to move on. Thank you so much for joining us today.
If you like what you heard, don't forget, subscribe to our show, leave us top rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.
Thank you so much for joining us today. If you like what you heard, don't forget, subscribe to our show, leave us top rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.
Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist community for change progressives in organizational and human transformation from around the world. Today, we are talking about leadership, trust, and why AI still can do what humans do best.
My guest is Todd Davis, former chief people officer at Franklin Covey, a properly listed leadership training company. Todd is the expert behind the bestseller, The Seven Habits of Highly Effective People. And I spent 30 years coaching leaders and managers on how to actually work well with people. In this two-part series, we get into the real stuff.
Why most leaders think they are clear in communicating and giving instructions, but they aren't. How trust is built like a bank account. and why human intelligence is still the biggest competitive advantage. Oh, there's a wild story about these seven habits changing someone's life in the prison. Let's dive right in. Todd, good afternoon. Welcome to our show. Welcome to Chief Change Officer.
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