Vince Chan

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6,989 appearances 347 recordings 1 series first heard Nov 2024 last heard Jun 2025

Vince Chan’s voice in public audio — every appearance, attributed to the second.

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So you were diagnosed around seven to eight years ago and you discovered through surgery rather than injury. You've also said dealing with chronic pain in a range of challenges. How has this disease affected your day-to-day life and work? I can only imagine how difficult it must be.
To the extent that you are comfortable sharing, I'd love to hear about how you've managed and navigated these challenges.
I really resonate with what you said about being our biggest advocate, especially in tough times. We hear a lot about IQ and EQ, emotional quotient, emotional intelligence. But there's another measure, adversity quotient or AQ, which seems less talked about yet so crucial. I think we are all starting to see how important it really is. Your experience is a powerful example of this.
Physical pain is intense and medications might help here and there. Maybe make sleep easier. But that's only part of it. It's the mental resilience that really keeps us going. Especially in those moments when you are alone, in pain, facing it all. What stands out from what you've just shared is how you found ways to mentally change your focus, even on the small things, to help you stay grounded.
It seems like that's been your best defense and maybe even your offense.
Just now, Alcina shared with us about how she caught Lyme disease, what she has endured, and her fight to survive. Tomorrow in Part 2, Asina will share more about how she not only survived but found ways to thrive actively to rebuild her support system and grow her career once again. Until next time, take care.
Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist community for change progressives in organizational and human transformation from around the world. Today, we are diving into the No Strict Lines journey of Nicole Roberts.
Nicole is a doctor of public health, co-authoring a business book called Generosity Wins with a seasoned CEO, Monty Wood, who happens to be one of our guests on the show. Nicole once posed her PhD to start a human rights firm. Just to give you a sense of how things go, in this two-part series, we talk about what happens when you let purpose guide your work instead of a perfect plan.
We get into the science behind generosity, how real human stories shaped her book, and why the best leaders know when to ditch the rulebook. And she also helps run a brain summit every year during the Super Bowl. So this conversation goes places. Let's jump in.
Now, going back to your book, Generosity Wins, what brought you in the very first place to write something like this and with Monty as your co-author?
Let me say this. When I interviewed Monty, he shared a lot from his business background. his work with some major players, real tech titans. And he said things like, Vince, I saw them literally do this, build that. You could really feel impact through his stories. What stood out was how he brought a business lens to everything.
And now, with you bringing in the science angle, I think the two of you really complement each other. Since Monty had that business focus, and I come from a business background too, having studied at Chicago Booth, I naturally asked him about something really specific, the ROI of generosity.
Ever since I first learned the term ROI, it was in a finance class, of course. We did all the usual calculations. But generosity, that isn't something you can plug into a formula. You can't always measure it. Or maybe you can somehow monitor it in a different way. That's why when Monty brought it up, this idea of generosity having a ripple effect, it really landed for me.
Honestly, I buy that concept. I've seen it play out in my own life and career. Doing things with no expectation, and then somehow more opportunities, more trust, more value come back around. So I definitely believe in it, but putting it into a business context, trying to tie generosity to metrics, that's where it gets tricky. I asked Monty about it directly.
If ROI is what we track in business, how do you track or even explain the ROI of generosity? You are not coming from a business world, but you know how strong this concept is in business. How do you think about measuring or recognizing the return on generosity?
Speaking from my own experience, there are so many stories like that. One great example is actually this show. I've never asked any guest to refer someone else, not once. Every guest who comes on, either I invited them or they reached out to me. My only focus is creating the best possible experience for them, making sure the episode is meaningful, smooth, and enjoyable. What happened?
More and more guests have told me they genuinely enjoyed the experience. Afterwards, they will say, Hey Vince, I actually know someone who would be a great fit for your show. One guest even referred five new guests. Completely unfronted. No commission, no referral fee, no expectations. It's not transactional.
It's just a natural return, if I can use this word, that comes from being a generous, thoughtful host. That's the ripple effect you were talking about.
But then you built a story around a fictional character, Emily. Why that choice? Why bring in a fictional element in a non-fiction business setting? And I'm also curious, why Emily? Why a female character, not a male one? Was there a particular reason behind that decision?
Let's come full circle to end our conversation. You mentioned that your longtime interest has been neuroscience. And every year, you produce a summit focused on brain health. I'll admit, I don't know much about this event. So I'd love for you to walk us through it. It's called Brain Summit. It happens around the Super Bowl weekend, which is interesting.
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