Vince Chan

I guess in today's terms, they call this active listening, or listening with curiosity, right? The reality is some people don't listen at all anymore, thanks to social media. Technology has trained people to communicate in a one-way street, just saying what they want to say, without any real interest in what others think. If they get a comment they don't like, they just delete it.

I guess in today's terms, they call this active listening, or listening with curiosity, right? The reality is some people don't listen at all anymore, thanks to social media. Technology has trained people to communicate in a one-way street, just saying what they want to say, without any real interest in what others think. If they get a comment they don't like, they just delete it.

Oh, this is hostile. I don't like it. But back to your point about real listening. Listening without judgment, without forming a response in your head while the other person is speaking. It's about being present, really hearing what someone is saying, stepping into their shoe. Maybe they're sharing a tough experience. Instead of immediately thinking, oh, how would I handle this?

Oh, this is hostile. I don't like it. But back to your point about real listening. Listening without judgment, without forming a response in your head while the other person is speaking. It's about being present, really hearing what someone is saying, stepping into their shoe. Maybe they're sharing a tough experience. Instead of immediately thinking, oh, how would I handle this?

Or what advice should I give? It's about sitting with that story, feeling what they are expressing. And in a business setting that's even harder, we are trained to analyze, to problem solve. Someone speaks, and we instantly jump to, oh, here's what you should do. But what you are saying is we should hold back.

Or what advice should I give? It's about sitting with that story, feeling what they are expressing. And in a business setting that's even harder, we are trained to analyze, to problem solve. Someone speaks, and we instantly jump to, oh, here's what you should do. But what you are saying is we should hold back.

Instead of rushing to fix something, we should focus entirely on the speaker, the situation, the thought, the emotions. And only then, if they ask for advice, do we step in with insights? After fully understanding. Not before. Did I get that right?

Instead of rushing to fix something, we should focus entirely on the speaker, the situation, the thought, the emotions. And only then, if they ask for advice, do we step in with insights? After fully understanding. Not before. Did I get that right?

A lot of what you talk about in your book, you call them skills, human skills. I like to call them human intelligence. We live in a world where AI drives the conversation every day. It's about artificial intelligence. But what I've noticed over the past 10 to 15 years is a huge decline in human intelligence. I don't just mean things like empathy or resilience.

A lot of what you talk about in your book, you call them skills, human skills. I like to call them human intelligence. We live in a world where AI drives the conversation every day. It's about artificial intelligence. But what I've noticed over the past 10 to 15 years is a huge decline in human intelligence. I don't just mean things like empathy or resilience.

I'm talking about basic skills, such as speaking, writing, listening. We have ears, we have eyes, we have a mouth, yet so many people don't even know how to communicate like real human beings. Some don't even know when to say thank you or sorry. And now people are outsourcing their thinking to AI.

I'm talking about basic skills, such as speaking, writing, listening. We have ears, we have eyes, we have a mouth, yet so many people don't even know how to communicate like real human beings. Some don't even know when to say thank you or sorry. And now people are outsourcing their thinking to AI.

Writing, which is so deeply connected to thought, analysis, and expression, is being handed over to tools like ChatGPT. I worry that if we continue down this path, we'll start losing The art of being human. What do you think? Is this a real risk? And if so, how do we stop it?

Writing, which is so deeply connected to thought, analysis, and expression, is being handed over to tools like ChatGPT. I worry that if we continue down this path, we'll start losing The art of being human. What do you think? Is this a real risk? And if so, how do we stop it?

That's it for today. We've talked about what makes leaders actually effective. But next, we're diving into the real human side. Why trust works like a bank account. The biggest leadership blind spots. And why most people don't really listen. Oh, and wait till you hear Todd's present story. See you in part two.

That's it for today. We've talked about what makes leaders actually effective. But next, we're diving into the real human side. Why trust works like a bank account. The biggest leadership blind spots. And why most people don't really listen. Oh, and wait till you hear Todd's present story. See you in part two.

Thank you so much for joining us today. If you like what you heard, don't forget, subscribe to our show, leave us top-rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.

Thank you so much for joining us today. If you like what you heard, don't forget, subscribe to our show, leave us top-rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.

Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist humility for change progressives in organizational and human transformation from around the world. Today, we're talking about the future of work, innovation, and why most companies make change way harder than it needs to be.

Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist humility for change progressives in organizational and human transformation from around the world. Today, we're talking about the future of work, innovation, and why most companies make change way harder than it needs to be.