#387 Todd Davis: Inside 30 Years at FranklinCovey—What Most Leaders Still Get Wrong — Part One
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What is the focus of today's discussion?
Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist community for change progressives in organizational and human transformation from around the world. Today, we are talking about leadership, trust, and why AI still can do what humans do best. My guest is Todd Davis, former chief people officer at Franklin Covey, a properly listed leadership training company. Todd is the expert behind the bestseller, The Seven Habits of Highly Effective People. And I spent 30 years coaching leaders and managers on how to actually work well with people. In this two-part series, we get into the real stuff. Why most leaders think they are clear in communicating and giving instructions, but they aren't. How trust is built like a bank account. and why human intelligence is still the biggest competitive advantage. Oh, there's a wild story about these seven habits changing someone's life in the prison. Let's dive right in. Todd, good afternoon. Welcome to our show. Welcome to Chief Change Officer.
Thank you, Vince. Really appreciate your invitation.
Todd Davis is from Franklin Covey, a name that's practically a household brand in the U.S. When it comes to leadership training, Franklin Covey is like Starbucks. Everyone knows it. At some point, almost everyone has either read one of the books or attended one of the trainings through the employers. And of course, one of the best-selling books in history is The Seven Habits of Highly Effective People. Honestly, who doesn't want to be more effective? But let's be real. Workplaces today are facing big challenges. So I want Todd to join me and talk about how these habits can help solve or at least alleviate some of these issues.
What is Todd Davis's journey at FranklinCovey?
Now, Todd, before we get into the book, I always ask my guests about their own journey, the transitions they've made, the paths they've taken. But your story is different. You've been with Franklin Covey over 30 years. You are truly a loyalist. Tell us about your journey. What led you to Franklin Covey? What kept you there for three decades and how the role has evolved over the years? Then we'll dive deeper into the book and its impact.
Thank you. Thank you so much. So yes, I have been with FranklinCovey for almost three decades. Prior to that, I worked in the medical industry for about 10 years and I was a recruiter. I recruited physicians and other medical personnel to staff hospitals and to staff clinics for a couple of organizations here in the Western United States where I live. and did that for about 10 years. And then some friends of mine, they decided to form their own outsourcing company for human resource functions, for people functions. And so they had an attorney to handle employment law and they had a benefits person. And they asked me because I had been in recruiting for so long to join them and recruit for these various companies. And so organizations would contract with our group
provide these human resource services instead of hiring those kind of people inside their firm so we would contract with companies to provide those services and what was then called the Covey Leadership Center it was before Covey had merged with Franklin they were one of our clients and so they contracted with us and I was involved in finding their consultants to ironically to do what I do now finding their sales people and different things like that And I had read The 7 Habits of Highly Effective People about a year before I started working, being a contractor for them. And I was blown away by the content and how it was helping me already change my life. And this is 30 years ago. And so I loved being a contractor for them. And then they said, that they wanted to bring recruitment in-house. They wanted to hire a recruiter.
So I threw my hat in the ring and interviewed and was selected. So I started my journey with FranklinCovey as their recruitment manager. And then, if I'm going too long, you tell me to speed it up. But I worked as a recruitment manager. And then I had, in a previous life, I had worked as a content developer, putting together training programs.
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