Vince Chan
speaker
6,989 appearances
347 recordings
1 series
first heard Nov 2024
last heard Jun 2025
Vince Chan’s voice in public audio — every appearance, attributed to the second.
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Your response is totally relevant, not just about AI. But in other matter, I want to get your take on before we conclude this interview, which is the student outcome. Youth help a lot of students. According to your website, over 68,000 from low-income backgrounds are expected to graduate by 2025. That's a significant achievement and an important KPI.
Now, given our discussion about AI, technology, and the job market, it's clear that the type and nature of jobs are changing rapidly. Ultimately, we go to college to get a job upon graduation. So, outcome for UIA or any school isn't just about graduation. It's about helping students achieve better life outcomes through education.
From graduation to employment, this transition from learning to earning is crucial. In terms of UIA, what have you done to help students move from education to employment? Perhaps is there something currently in place or part of your future vision? Can you share with us what's happening at this stage?
Yes, I can't wait for you to announce the new goals because I can see this as a global issue for higher education institutions. Just a quick story to share with you. When you talk about career centers, I totally agree. And like a business, your clients are the students. But if the shop is set up in the basement, the customers won't go there.
Why not go to your customer directly, meaning the classroom, as you mentioned? From my experience, when I studied in the States, I attended Yale School of Management as an international MBA student. In the US, especially for brand-name MBA programs, they're all well-funded, have a lot of resources. From day one, they started talking about careers.
preparing us for interviews and summer internships right from the start. That was just in August and September. And they were already talking about getting our resumes polished and reaching out to potential employers and alumni for informational interview. At first, I found it very stressful, but it was crucial training. They immersed us in the mindset and skillset needed
So by the time we graduated, we were better prepared. I graduated right after 9-1-1, which wasn't an encouraging job market. But I acquired essential career skills during those two years, even before LinkedIn and other technologies were in place.
I think this kind of preparation is vital for undergraduates, regardless of whether they are at a state, university, an Ivy League school, or anywhere else. At the end of the day, we study something we are interested in, and we want to use that knowledge to make money, support ourselves, and help others. We want to feel fulfilled.
Education is a crucial means for us to achieve our goals and contribute to the society. If there are hurdles that hinder the process, it affects the mobility and progress of society, leading to social and economic problems. Bridget, I really appreciate your time. I know we overran, but I didn't want to cut you off because you have so much valuable insights to share.
I've learned a lot from you today.
Thank you so much for joining us today. If you like what you heard, don't forget, subscribe to our show, leave us top-rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.
Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist humility for change progressives in organizational and human transformation from around the world. Today, I welcome Dr. Bridget Burns from the University Innovation Alliance.
Bridget and I met at South by Southwest when we were on the same judging panel for startups in education technology. That was a time before COVID. Many changes have occurred ever since. Bridget has navigated these changes firsthand in higher education.
She's now leading a university innovation alliance focused on improving graduation outcomes for students from low-income families, a mission tied closely to her own background. In this episode, we'll explore how she convinced 11 schools to work together shifting the paradigm from competition to collaboration.
We'll discuss the resistance to change because of poorly designed processes and how improving these processes led to much greater acceptance. We'll talk about the importance of empathy, curiosity, and ownership in driving change. We'll also cover how AI is reshaping education and the challenges institutions face in integrating this technology.
Lastly, we'll explore the crucial transition from education to employment and how her organization is helping students achieve better life outcomes. Sit back and enjoy this unfiltered conversation packed with insights and practical advice. Bridget, welcome. It's been a long time since South by Southwest.
Yes, the world has changed so much and so quickly in the past couple of years. We'll deep dive into many of those changes in your space, higher education. But first, I always start with the guest. The focus is on your change journey over time. So let's begin with that.
So you're now leading a university innovation alliance focused on improving graduation outcomes for students from low-income families. This mission ties back to your own background. You've worked within the system for a long time. You've seen the problems, experienced the frustrations, and reached a point where you decided this is it. You shifted the perspective from competition to collaboration.
How did you go about convincing these 11 schools, their presidents and administrations to work together? How did the lobbying process unfold? It must have been like an entrepreneur pitching for investment. How did you make it happen?
Speaking of delivering outcome, I recall from one of your recent speeches that you mentioned people are not actually resistant to change. They resist poorly designed processes. Do you have any specific examples where resistance was due to a poorly designed process? And then once the process was improved, you started seeing more and more acceptance?
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