Vince Chan
👤 SpeakerAppearances Over Time
Podcast Appearances
Let's talk about HireQuotient, with which you are partnering in the U.S. market. I check out the website, they offer a full suite of solutions and products for businesses and enterprises. I'm intrigued by the idea of uncovering hidden talent pools. Can you walk us through how that actually works in practice?
Let's talk about HireQuotient, with which you are partnering in the U.S. market. I check out the website, they offer a full suite of solutions and products for businesses and enterprises. I'm intrigued by the idea of uncovering hidden talent pools. Can you walk us through how that actually works in practice?
I believe this is the, this is what you call a differentiation or differentiation factor in high quotient.
I believe this is the, this is what you call a differentiation or differentiation factor in high quotient.
There's a common belief that scalable HR tech solutions are best suited for lower-end, less skilled jobs versus higher-end, highly skilled and senior jobs.
There's a common belief that scalable HR tech solutions are best suited for lower-end, less skilled jobs versus higher-end, highly skilled and senior jobs.
I can appreciate that if I were one of those candidates, by the way, in your process, I totally appreciate the fact that someone senior like you and your colleagues got really involved in the process. Because if I join, if you offer me a job, I will be working with you. How you treat me is indicative of how I will be treated as a colleague. Okay, so yes, I do have a story to share.
I can appreciate that if I were one of those candidates, by the way, in your process, I totally appreciate the fact that someone senior like you and your colleagues got really involved in the process. Because if I join, if you offer me a job, I will be working with you. How you treat me is indicative of how I will be treated as a colleague. Okay, so yes, I do have a story to share.
I don't usually share a lot of personal story, especially if I do interview because I want the focus to be on the guest. But this time for this topic, I do have a personal story. So if you could allow me. This recent experience of mine really got me thinking about the challenges and opportunities in the HR space today. So I was up for this senior position. and a big international brand.
I don't usually share a lot of personal story, especially if I do interview because I want the focus to be on the guest. But this time for this topic, I do have a personal story. So if you could allow me. This recent experience of mine really got me thinking about the challenges and opportunities in the HR space today. So I was up for this senior position. and a big international brand.
You know, one of those roles that asks for over 20 years of work experience. Exciting stuff, right? Now, here's where it gets interesting. The person interviewing me, a young HR professional, maybe two or three years out of college, and she asked me to join her on a Zoom call. She sent this request through a automatic recruitment system. So I replied. I said, yes. I picked a date.
You know, one of those roles that asks for over 20 years of work experience. Exciting stuff, right? Now, here's where it gets interesting. The person interviewing me, a young HR professional, maybe two or three years out of college, and she asked me to join her on a Zoom call. She sent this request through a automatic recruitment system. So I replied. I said, yes. I picked a date.
And now keep in mind, this isn't during COVID and we are in the same city. So I offered to pop into the office for face-to-face conversation. Well, she did not come back to me. Maybe it's because of the automatic system. Then when we got on the call, I once again mentioned to her that I would love to meet her in person.
And now keep in mind, this isn't during COVID and we are in the same city. So I offered to pop into the office for face-to-face conversation. Well, she did not come back to me. Maybe it's because of the automatic system. Then when we got on the call, I once again mentioned to her that I would love to meet her in person.
I reached out to her before the call, and her response was, Oh no, Friday is work from home. We just do the call. All right, I thought, let's roll with it. From the moment we started, I can tell she's just reading questions off a screen next to her computer. It felt like I was in some kind of robotic interview simulator.
I reached out to her before the call, and her response was, Oh no, Friday is work from home. We just do the call. All right, I thought, let's roll with it. From the moment we started, I can tell she's just reading questions off a screen next to her computer. It felt like I was in some kind of robotic interview simulator.
The questions were all over the place, barely touching on what the job was actually about. And I can tell you, some questions were inappropriate, touching upon age and generation. There, I'm thinking, where's the human touch in all this? It really left me wondering about the company's culture. If this is how they treat potential candidates and executives, what's it like to work there?
The questions were all over the place, barely touching on what the job was actually about. And I can tell you, some questions were inappropriate, touching upon age and generation. There, I'm thinking, where's the human touch in all this? It really left me wondering about the company's culture. If this is how they treat potential candidates and executives, what's it like to work there?
It wasn't exactly the best first impression. I think in today's world where competition for top talent getting more and more intensive, HR is not only for recruitment, for administration, for training. What sets one employer apart from another employer for recruitment of top talents? HR plays a very, very crucial role in the whole process. HR is the frontline ambassador for the company.
It wasn't exactly the best first impression. I think in today's world where competition for top talent getting more and more intensive, HR is not only for recruitment, for administration, for training. What sets one employer apart from another employer for recruitment of top talents? HR plays a very, very crucial role in the whole process. HR is the frontline ambassador for the company.