Wendell Potter

No, it makes no sense. We have a system in place that a lot of Americans just think that it is the way things must be and the way the rest of the world must operate. But it's entirely different. And we're unique in the world in that we did not have any plan to... create a healthcare system that's logical and fair and has some mechanisms to control cost.

Instead, we just let this system kind of develop without any oversight from the federal government or even from state governments for that matter. It's very much of a patchwork and inefficient. I don't think anyone could possibly design a system that would be any more inefficient than ours.

Instead, we just let this system kind of develop without any oversight from the federal government or even from state governments for that matter. It's very much of a patchwork and inefficient. I don't think anyone could possibly design a system that would be any more inefficient than ours.

Instead, we just let this system kind of develop without any oversight from the federal government or even from state governments for that matter. It's very much of a patchwork and inefficient. I don't think anyone could possibly design a system that would be any more inefficient than ours.

I even said that I was undercover for 20 years. I was a reporter my first career. I was a newspaper reporter. And in Washington, I mean, I'm talking to you from Washington today. I still spend a lot of time here. And I was an investigative reporter and was lured into this kind of work because it pays more.

I even said that I was undercover for 20 years. I was a reporter my first career. I was a newspaper reporter. And in Washington, I mean, I'm talking to you from Washington today. I still spend a lot of time here. And I was an investigative reporter and was lured into this kind of work because it pays more.

I even said that I was undercover for 20 years. I was a reporter my first career. I was a newspaper reporter. And in Washington, I mean, I'm talking to you from Washington today. I still spend a lot of time here. And I was an investigative reporter and was lured into this kind of work because it pays more.

Yeah, it was a very good job, a senior-level corporate job. I thought for a long time that I'd pretty much arrived. It was at the top of the game of my profession, one of the country's biggest corporations. When I first started working in the industry, I was a real believer that these companies could really help manage people's care efficiently and fairly.

Yeah, it was a very good job, a senior-level corporate job. I thought for a long time that I'd pretty much arrived. It was at the top of the game of my profession, one of the country's biggest corporations. When I first started working in the industry, I was a real believer that these companies could really help manage people's care efficiently and fairly.

Yeah, it was a very good job, a senior-level corporate job. I thought for a long time that I'd pretty much arrived. It was at the top of the game of my profession, one of the country's biggest corporations. When I first started working in the industry, I was a real believer that these companies could really help manage people's care efficiently and fairly.

And then what I saw toward the end of my career in particular, because of this visibility we talked about, that's not what motivates these companies at all. It is not making sure that you have the care that you need and can afford. It is what Wall Street expects. Because our healthcare system increasingly is controlled by Wall Street, by big shareholders.

And then what I saw toward the end of my career in particular, because of this visibility we talked about, that's not what motivates these companies at all. It is not making sure that you have the care that you need and can afford. It is what Wall Street expects. Because our healthcare system increasingly is controlled by Wall Street, by big shareholders.

And then what I saw toward the end of my career in particular, because of this visibility we talked about, that's not what motivates these companies at all. It is not making sure that you have the care that you need and can afford. It is what Wall Street expects. Because our healthcare system increasingly is controlled by Wall Street, by big shareholders.

The big shareholders, they're almost always institutional investors that invest millions, if not billions of dollars. And a handful of Wall Street financial analysts who work for big banks, they're the ones who really run the show. And almost no one knows that. I wouldn't have known it either had I not been given the responsibility of handling financial communications.

The big shareholders, they're almost always institutional investors that invest millions, if not billions of dollars. And a handful of Wall Street financial analysts who work for big banks, they're the ones who really run the show. And almost no one knows that. I wouldn't have known it either had I not been given the responsibility of handling financial communications.

The big shareholders, they're almost always institutional investors that invest millions, if not billions of dollars. And a handful of Wall Street financial analysts who work for big banks, they're the ones who really run the show. And almost no one knows that. I wouldn't have known it either had I not been given the responsibility of handling financial communications.

I was the guy who was on the phone. The Wall Street Journal or Bloomberg or the New York Times had a question about the company's financial performance. So I had to know how the company made money, where the money came from and what it did with it. And most of the calls were how shareholders fared. I answered calls in particular from reporters when the company would announce quarterly earnings.

I was the guy who was on the phone. The Wall Street Journal or Bloomberg or the New York Times had a question about the company's financial performance. So I had to know how the company made money, where the money came from and what it did with it. And most of the calls were how shareholders fared. I answered calls in particular from reporters when the company would announce quarterly earnings.

I was the guy who was on the phone. The Wall Street Journal or Bloomberg or the New York Times had a question about the company's financial performance. So I had to know how the company made money, where the money came from and what it did with it. And most of the calls were how shareholders fared. I answered calls in particular from reporters when the company would announce quarterly earnings.

So I pretty much knew going into a call whether investors are going to be happy or not happy with their performance over the past three months. That's what the C-suite pays attention to. Far more important to them. What is more important is what Wall Street, what investors are going to think about your financial performance, about how much money you made over the past three months.