Wendell Potter

So I pretty much knew going into a call whether investors are going to be happy or not happy with their performance over the past three months. That's what the C-suite pays attention to. Far more important to them. What is more important is what Wall Street, what investors are going to think about your financial performance, about how much money you made over the past three months.

So I pretty much knew going into a call whether investors are going to be happy or not happy with their performance over the past three months. That's what the C-suite pays attention to. Far more important to them. What is more important is what Wall Street, what investors are going to think about your financial performance, about how much money you made over the past three months.

Yeah, that's exactly right. This is not a typical industry. And I'm with you. And almost anything else, I don't have that kind of a problem with capitalism, what Wall Street's interest is in this. But it's very different when you're talking about someone's health. Yeah.

Yeah, that's exactly right. This is not a typical industry. And I'm with you. And almost anything else, I don't have that kind of a problem with capitalism, what Wall Street's interest is in this. But it's very different when you're talking about someone's health. Yeah.

Yeah, that's exactly right. This is not a typical industry. And I'm with you. And almost anything else, I don't have that kind of a problem with capitalism, what Wall Street's interest is in this. But it's very different when you're talking about someone's health. Yeah.

And your point is also correct in that if your first goal is to make sure that you're paying attention to shareholder return and that is your top stakeholder, that means you're going to be doing things that in many cases makes it more difficult for people to get the care that they need. And we're seeing that especially now.

And your point is also correct in that if your first goal is to make sure that you're paying attention to shareholder return and that is your top stakeholder, that means you're going to be doing things that in many cases makes it more difficult for people to get the care that they need. And we're seeing that especially now.

And your point is also correct in that if your first goal is to make sure that you're paying attention to shareholder return and that is your top stakeholder, that means you're going to be doing things that in many cases makes it more difficult for people to get the care that they need. And we're seeing that especially now.

These days, Wall Street, frankly, over the past year or so, has not been as enamored with these companies as they had been. And so these companies were having to ratchet up some of the things that they do that make it more difficult for us to get the care that we need. There are things that they do that falls into the category of what they refer to as prior authorization.

These days, Wall Street, frankly, over the past year or so, has not been as enamored with these companies as they had been. And so these companies were having to ratchet up some of the things that they do that make it more difficult for us to get the care that we need. There are things that they do that falls into the category of what they refer to as prior authorization.

These days, Wall Street, frankly, over the past year or so, has not been as enamored with these companies as they had been. And so these companies were having to ratchet up some of the things that they do that make it more difficult for us to get the care that we need. There are things that they do that falls into the category of what they refer to as prior authorization.

They make your doctors get permission in advance before treating you. They will often kick some doctors and hospitals out of their networks. And if you go out of network, you'll have to pay a lot out of pocket. Out of pocket cost is another thing. We're paying more and more for premiums every year.

They make your doctors get permission in advance before treating you. They will often kick some doctors and hospitals out of their networks. And if you go out of network, you'll have to pay a lot out of pocket. Out of pocket cost is another thing. We're paying more and more for premiums every year.

They make your doctors get permission in advance before treating you. They will often kick some doctors and hospitals out of their networks. And if you go out of network, you'll have to pay a lot out of pocket. Out of pocket cost is another thing. We're paying more and more for premiums every year.

but also having to pay even more and more out of our own pockets, in many cases, thousands of dollars before our coverage will kick in. All of this is just to make sure there is plenty of money left over to make investors happy.

but also having to pay even more and more out of our own pockets, in many cases, thousands of dollars before our coverage will kick in. All of this is just to make sure there is plenty of money left over to make investors happy.

but also having to pay even more and more out of our own pockets, in many cases, thousands of dollars before our coverage will kick in. All of this is just to make sure there is plenty of money left over to make investors happy.

They do. And sometimes I wonder why I did it as long as I did and why other people who are in those roles and who have people who have my job now at these companies, why they stay there. What you do is compartmentalize it as long as you can.

They do. And sometimes I wonder why I did it as long as I did and why other people who are in those roles and who have people who have my job now at these companies, why they stay there. What you do is compartmentalize it as long as you can.

They do. And sometimes I wonder why I did it as long as I did and why other people who are in those roles and who have people who have my job now at these companies, why they stay there. What you do is compartmentalize it as long as you can.