Will Schroter
๐ค SpeakerAppearances Over Time
Podcast Appearances
Mostly hours, you know, mostly hours and hours.
Well, we're still trying to keep the payout to the ZAs as high as we can.
So we try to keep them to the 50% to 55% of total because we want to make sure that their take home is solid.
And I haven't looked at the math in about a year or so.
Last I checked, I think the average ZA was getting paid $21 or $22 an hour.
Well, you know, the truth is at that price point, you also get a better ZA, which allows us to provide better service, which increases our LTV.
Also, we just think it's the right thing to do.
But then the other 50% of the cogs in the business are customer acquisition costs, administrative costs, et cetera.
And it still has a really healthy margin.
Jason Calacanis was not wrong.
It's a great business.
It just missed.
It hasn't.
You know, it's weird.
I don't really look at that many customer accounts.
I would say a couple thousand, but I could be wrong on that.
Okay, great.
Well, so...
My feeling all along was that funding just as a whole is this super broken process, right?
And I've never looked at funding to be specifically, how do we funnel people into the VC ecosystem?