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Willem Ave

๐Ÿ‘ค Speaker
See mentions of this person in podcasts
479 total appearances

Appearances Over Time

Podcast Appearances

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

Yeah, yeah.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

Yeah, definitely.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

He's pushing the hardest on AI.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

We have, you know, kind of automation is one of our top priorities as a company.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And it's not just automating products for sellers.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

It's also just automating internal processes, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And that's, you know, everything from kind of support sales all the way through compliance, risk, etc.,

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And there's just this fundamental belief that if there is a process, we should try as hard as possible to automate it.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I think it's exactly the right push just because of how much and how fast this technology is changing and improving.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

There hasn't been a technology in, let's say, past 20 years that improves by an order of magnitude every 12 months.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

but there just really hasn't in a long period of time.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And we can debate on a lot of the impacts of that, but you kind of have to skate to where the puck is going.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

It's kind of like, if I take a step back, remember when mobile was a big thing and like the iPhone came out?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

A lot of companies at that stage had like a little mobile team off to the side building a little app, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And that was the strategy for a lot of companies.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

A lot of those companies didn't make it

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

The companies that made it were the ones that reimagined how they should work with this new way of reaching customers and this new technology, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

Uber reinvented transportation in a mobile device, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

Square, I would argue, reinvented payments on a mobile device, right?