Willem Ave

Humans using computers are also not deterministic, even if clicking the button is 100% deterministic.

And this is where I think there's really interesting UI challenges and things that we're working on and going to be releasing kind of in our spring release next year is how can we have...

These large language models prompt the user with actual generative interface.

I'll give you another example.

So I want to bulk update all the prices of my menu, right?

Let's say increase prices by 5%.

In one world, you would just have the agent go do that and commit those changes, and those would go live on your point of sale and your buyer services.

That's pretty risky, in my opinion.

Another path you could be, say,

okay, I'm going to generate a form and a list of all the things I want to change.

And then the user, the customer needs to go click, okay, boop.

And then that actually goes and commits those changes.

And I think that's the next frontier after we've done a lot of work as an industry on kind of this tool use agentic thing is like, how do we have more natural interactions in a generative UI construct?

to to help sellers uh kind of use these tools and i think that the realization behind all of that was that if you look at most ui it's really forms and lists of things

So it's pretty straightforward to have these large language models generate those UIs.

And then what you can actually do is for the longest time, the builders of tools, like the software teams, were specifying and designing the user interfaces.

I think for the first time ever, the interface is generated by the customer or the user.

I think that's a pretty profound way to think about what the future over the next couple of years is going to be with how these products are going to be built.

Yeah, I mean, it's kind of a very interesting philosophical discussion.

I think the way that I would think about this is, you know, back in the day where, you know, I used computers back then too with file systems and dragging, you know, as we've built more software on top of those things, we've been able to do more with the tools, right?