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Willem Ave

๐Ÿ‘ค Speaker
See mentions of this person in podcasts
479 total appearances

Appearances Over Time

Podcast Appearances

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And honestly, like, you know, I don't know if Gmail has files and folders behind it.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I don't really care, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I can do way more with Gmail than I can do with all those things in the past.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

So part of me is that one, like AI tools need to build trust with the customers and people using it.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

That's, I think, a bedrock belief that we have when building these.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And that means there's some sort of like explainability about what's happening.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And our strategy is to be able to present

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

um sellers kind of what's going to happen and let them take some control over what's going to happen as far as how this is going to impact you know my kids or the next generation of people using computers um i'm not totally sure we've figured that one out yet

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I think everyone is going to want to expose capabilities to these agents and let those agents do certain things on their behalf.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I think at the end of the day, we want to make sure that sellers and customers can build some sort of relationship.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I firmly believe that the main streets and the neighborhoods of the world are better because of interactions that you have at those small businesses.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

DoorDash is notorious for trying to separate the customer from the seller.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

have kind of the DoorDash tax, as you call it.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I think for us, what we want to do is just support end-to-end seller interactions, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And if we can have agents enable that and make that better, then that's definitely something we're interested in.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

At the end of the day, we have to help sellers sell where they want to sell, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

We can't control that.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

We shouldn't control that.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

We should enable that in whatever ways.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I think the goal for us is to provide enough tools to enable sellers to create direct connections with customers.