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推動變革時，員工抗拒的通常是壓力，而非變革本身。要讓變革奏效，你必須在促成必要變革的同時，掌握 3 項要領，妥善照顧員工的感覺――除了填飽他們的胃，還有腦袋、心理和願望。 -- Hosting provided by SoundOn
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