Building real customer relationships goes beyond the sale. On this episode of the $4M Strategies™ Podcast, John and Mark Cronin of John's Crazy Socks share how they've created a business model centered on spreading happiness. Key insights: Add personal touches to stand out, like handwritten notes and candy. Give back to your community to build loyalty and trust. Listen and adapt to customer needs to serve them better. Interested in being a Trusted Partner with 40 Strategy? https://calendly.com/erin-gibney/15-minute-meeting-trusted-partner Connect with John and Mark: Website: https://johnscrazysocks.com/ LinkedIn: https://www.linkedin.com/in/mxcronin/ Facebook: https://www.facebook.com/johnscrazysocks Instagram: https://www.instagram.com/johnscrazysocks/ Twitter: https://x.com/JohnsCrazySocks Connect with Carl: https://40strategy.com https://www.linkedin.com/in/carljcox/ https://www.instagram.com/carljcox40/ https://x.com/40Strategy 🎧 Measure Success Podcast https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579 🎧 $4M Strategies Podcast https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100 📖 Read Carl's book "Lost at CEO: An Entrepreneur's Guide to Strategy": https://a.co/d/iMiZVf2
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